Job Description

3 billion people across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organisations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforce management solutions to take care of the most important part of their businesses - their people.

Enter Sona: the next generation of AI-native, frontline workforce management. We’ve built an end-to-end platform covering Scheduling, HR, Payroll, and Communications that gives the largest frontline organisations everything they need to staff more intelligently and empower their teams.

In 4 years, we’ve already made a deep impact on the lives of over 100k frontline workers and the operation of their organisations, grown the team to 120+, and secured over $50M in funding from notable VC’s, including Felicis, Northzone, Gradient Ventures (Google), SpeedInvest, Antler, and Notion Capital, plus notable angels like Tom Blomfield (Monzo).

It’s a hugely exciting time to be joining the team as we’re still small enough that you’ll have a significant impact on the company’s growth trajectory and culture, yet large enough to have a great structure, experienced leaders and world-class benefits in place. More on working at Sona here

About the Role

Are you ready to kickstart your career in sales and make a real impact in the world of tech? Joining Sona as a Business Development Representative means being part of an early-stage, high performing team in a business solving a real problem with a must-have product and a huge growth ceiling.

This role offers dedicated mentorship from top-performing AEs and a clear growth path, perfect for someone who thrives on ownership and building best practices from the ground up in an innovate and high-growth business.

Responsibilities

• Identify and engage with prospects in the Social Care or Hospitality vertical.

• Partner with our marketing and sales teams to create compelling outreach strategies.

• Making outbound calls to strategic contacts (Directors / C-Suite).

• Running discovery calls.

• Experiment to determine the right messaging and content for prospective customers across all funnel stages.

• Arrange meetings with customers and Account Executives.

• Collaborate closely with seasoned professionals who are invested in your growth and success.

• Be the face of Sona. Attend relevant events and trade shows to meet current and future customers in-person.

This is not just another BDR role; it’s a chance to be part of something meaningful, with a team that values your potential and is ready to support your career development every step of the way.

Requirements

• You have at least 6-12 months of experience in a sales development role at a tech or software company.

• You have ambition, resilience, and a genuine passion for career growth.

• You have a curiosity to learn and adapt in a dynamic, fast-paced environment.

• You're comfortable picking up the phone to senior people (C-Suite, Directors etc).

• You're obsessed with finding new ways of delivering business growth; you're motivated by hitting targets and capable of self-directing.

• You're interested in sales psychology and communication. You're always testing and trying new things to figure out what messaging converts a prospect into a meeting

Benefits

• Salary: £40k + 50% OTE bonus

• Hybrid - Monday, Wednesday & Thursday in the London office (Soho)

• Share options

• 35 days annual leave (25 days standard plus 10 flexible public holiday days)

• Extra day of leave for every year of service

• Pension contributions matched up to 5%

• Comprehensive health insurance

• Enhanced parental leave & pay

• Co-working space stipend for those based outside London

• Bi-annual all expenses paid team retreats

• The latest Macbook and equipment budget for your home office

• Professional development budget

• Unlimited free books