Job Description

JOB TITLE: Business Development Representative

LOCATION: Sterling Heights, MI 48314, Office based.

WORKING HOURS: 7am - 4.30pm

About Pineapple

Pineapple is a global leader in designing innovative furniture solutions for challenging environments. Founded in 1975 as a family-run business, we now operate worldwide with offices in the UK, France, Germany, and the USA, employing over 200 people globally.

We design furniture that supports calm, safety, and wellbeing—combining functionality, sustainability, and great design.

About the role..

We are a dynamic company seeking a motivated Business Development Representative to support our growing sales team. This role focuses on market research, lead generation, and gathering valuable customer insights to help drive our sales strategy. In particular, this role will have a strong focus on correctional sector business development across the United States.

This position offers an exciting opportunity to contribute to the growth of our business and make a meaningful impact.

What you'll be doing

• Conduct market research to identify potential customers, industry trends, and competitive insights.
• Proactively seek new business & generate leads through outbound sales calls to prospective customers, with a particular emphasis on the correctional sector nationwide.
• Spend four hours minimum on the phone, two hours in the morning, two hours in the afternoon.
• Make contact with potential customers through calling, direct mails and email marketing campaigns.
• Develop relationships with key customers via email and telephone to establish a rapport and set up meetings as required for Sales Reps.
• Liaising with customers regarding sales requirements.
• Understand our product ranges, apply to the needs of the customer and respond efficiently with a plan on how to meet these needs with our furniture in mind.
• Qualify leads and pass actionable insights to the sales team.
• Collaborate with Client Account Executive and Area Sales Manager
• Adding contacts into the BuildCentral system.
• Consistent and detailed use of CRM system to track and manage all sales activities and pipeline opportunities.
• Other adhoc tasks or projects to support the wider team as directed.

Requirements

What we're looking for

• A strong background in sales / business development and developing strong customer relationships, with a proven track record of meeting sales quotas, preferably via phone.
• Ideal candidates will have recently completed their undergraduate studies.
• You thrive under pressure and excel at meeting tight deadlines and achieving KPIs.
• Confident in making proactive outbound calls.
• To be proactive at all times not just reactive.
• Have a persuasive nature and strong negotiation skills.
• Ability to prioritise urgent and important work over non urgent or important tasks.
• Confident, approachable and happy to turn your hand to anything required.
• Hardworking, conscientious and take pride in your work
• Excellent written and verbal communication skills.
• You embody our company people values:
• Teamwork - Collaborate effectively with humility, appreciating and integrating individual skills and perspectives to achieve collective goals.
• Committed - Dedicate yourself fully to your role, going above and beyond with self-motivation and loyalty to achieve individual, team, and company goals.
• Ownership - Take full responsibility for your work, performance, and conduct, acting with integrity, staying organised, and learning from feedback and mistakes.
• Positive - Approach tasks with optimism and innovation, viewing challenges as opportunities, and bringing energy and enthusiasm to inspire and motivate others.
• Responsive - React quickly and effectively to needs and feedback, prioritising tasks with urgency, embracing change, and maintaining a proactive approach.

Benefits

What we offer you

• Competitive compensation (Base salary + commission – after passed probation)
• 401k
• Healthcare – 100% funded by Pineapple
• 15 days PTO + Local public holidays
• An extra days leave for your birthday
• All new starters, we’ll plant a tree in your honour. We currently have trees planted in the UK Tanzania, Uganda, Kenya and Madagascar
• Team socials and events
• Monthly pizza Friday
• Employee referrals bonus scheme

We are an equal opportunity employer and welcome applications from all qualified individuals. We are committed to preventing modern slavery and maintaining fair and ethical hiring practices.

Recruitment agencies: we will reach out if we require support—thank you for your interest in working with Pineapple.