Job Description

Join the TrueCommerce Sales team where you will turn connections into partnerships. The Business Development Representative (BDR) is responsible for identifying, engaging, and qualifying new business opportunities for TrueCommerce. This role delivers the TrueCommerce value proposition to targeted organizations, tailoring messaging to each prospect’s unique supply chain, digital commerce, and operational needs. The BDR plays a critical role in supporting pipeline growth for the New Business team and acts as the first point of contact for prospective customers exploring TrueCommerce’s networked commerce and supply chain solutions.
This is a remote opportunity.

What You’ll Do:

Lead Generation & Pipeline Development

• Meet or exceed monthly lead generation and qualified opportunity targets.
• Conduct inbound and outbound prospecting to identify “land and expand” opportunities within assigned accounts.
• Reach out to prospective customers through phone, email, social channels, and other engagement methods to deliver value-based messaging.
• Re-engage dormant or cold leads to determine renewed interest and potential fit.
• Assess prospective customer needs, determine qualification criteria, and transition opportunities to the appropriate Sales Representative for discovery and close.

Sales Outreach & Engagement Execution

• Demonstrate a consistent, disciplined sales cadence including research, outreach, follow-up, and documentation.
• Research accounts and contacts using CRM data, LinkedIn, ZoomInfo, Google, and company websites.
• Add new contacts and update CRM information with accuracy and detail.
• Execute proactive outreach via phone, voicemail, email, LinkedIn, social platforms, referrals, and surveys.
• Qualify leads and identify opportunity potential based on business drivers and use-case alignment.
• Schedule discovery calls for Sales Representatives and provide warm, informed handoffs that establish credibility and rapport.
• Nurture early-stage prospects who are not yet sales-ready and create meaningful touchpoints to maintain engagement.

Collaboration & Continuous Learning

• Partner with Sales team members to ensure timely follow-up and lead progression.
• Attend weekly Sales and Marketing meetings to stay informed on product updates, competitive landscape, and industry trends.
• Actively build knowledge of the EDI, supply chain, and digital commerce industries and understand how TrueCommerce solutions support customer success.

Requirements for Success:

• Bachelor’s degree in Business, Marketing, Sales, or equivalent experience is preferred
• 0–2 years of sales experience, preferably in a SaaS, technology, or technical sales environment
• Experience with outbound prospecting (phone, email, social) and lead qualification preferred
• Customer-facing experience (sales or customer service) demonstrating strong communication and relationship-building skills preferred
• Detail-oriented with strong organizational skills
• Results-focused and goal-driven
• Strong business acumen and ability to learn complex technical concepts
• Self-motivated with the ability to work independently and as part of a team
• Excellent conversational, listening, and written communication skills
• Ability to consistently meet and exceed performance targets

Perks & Benefits:

• Remote first and casual work environment
• 401k with 3.5% company match and vested after 2 years
• 20 PTO days + 1 birthday off + 3 “summer days” + 1 volunteer day + 10 company holidays
• Medical, dental, vision and other life/health insurance plans
• Paid parental leave
• Wellness reimbursement program