Ziply Fiber

Business Development Program Manager

Ziply Fiber  •  $60k - $96k/yr  •  Everett, WA (Onsite)  •  3 days ago
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Job Description


Position
Title: Business Development Program Manager


Base Salary:

$60,000
to $96,000 annually DOE


Benefits:

Medical,
dental, vision, 401k, flexible spending account, paid sick leave and paid time
off, parental leave, quarterly performance bonus, training, career growth, and
education reimbursement programs.


Ziply
Fiber is a local internet service provider dedicated to elevating the
connected lives of the communities we serve. We offer the fastest home
internet in the nation, a refreshingly great customer
experience, and affordable plans that put customers in
charge.


As
our state-of-the-art fiber network expands, so does our need for team
members who can help us grow and realize our goals.


Our Company
Values:


  • Genuinely Caring:

    We treat customers
    and colleagues like neighbors, with empathy and full attention.

  • Empowering You:

    We help customers
    choose what is best for them, and we support
    employees in implementing new ideas and solutions.

  • Innovation and Improvement:

    We
    constantly seek ways to improve how we serve customers and each
    other. 

  • Earning Your Trust:

    We build trust
    through clear, honest, human communication.


Job Summary


The Business Development
Program Manager will be responsible for the business processes, project
validation, systems verification and lead management, and reporting for new
single and multi-family construction projects by working closely with our
Business Development, Engineering, Project Management, Construction, Field
Operations, Direct Sales, and Account Management Teams.


Essential Duties and Responsibilities:


The Essential Duties and Responsibilities listed below are a range of
duties performed by the employee and not intended to reflect all duties
performed.


Project Management & Execution


·

Manage single and multifamily development
projects from contract execution through lead assignment and reporting of the
Direct Sales and Account Management Teams.


·

Utilize numerous software tools to plan and
track project timelines, tasks, milestones, and deadlines.


·

Monitors task completion status to identify
at-risk project tasks and develop mitigation plans.


Cross-Functional Coordination & Stakeholder Communication


·

Liaise between project members, cross-functional
teams, external vendors, and other stakeholders to ensure deliverables,
requirements, schedules, cost, and project plans are communicated.


·

Ensure cross-functional alignment across
Business Development, Engineering, Construction, and Sales teams to support
successful project delivery.


Meeting Facilitation & Reporting


·

Facilitate project meetings, prepare agendas,
meeting notes, and project summaries to align cross-functional teams to
methods, goals, and project tasks.


·

Prepares agendas, meeting notes, and project
summaries.


Sales Operations & Systems Support


·

Assist in the deployment and maintenance of
Salesforce tooling, forecasting, reporting, sales territory, and dashboards.


Contract & Business Development Support


·

Support Business Development Managers progress
contracts (ROL, NEMA, etc.) quickly through each stage by offering support as
needed.


Other Duties


·

Performs
other duties as required to support the business and evolving organization

.


Required Qualifications:


·

High school diploma or GED.


·

Minimum of two (2) years of experience in program coordination, project
management, or business operations support.


·

Experience working in cross-functional environments with Engineering,
Sales, or Operations teams.


·

Experience using project tracking tools (e.g.,
Smartsheet, Jira, Asana, or similar).


·

Salesforce.com or other CRM proficiency, including experience managing
workflows, reporting, and lead tracking.


·

Demonstrated
track record of successfully meeting project deliverables, timelines, and
cross-functional coordination requirements.


·

High
proficiency in MS Office 365 products (Excel, PowerPoint, Outlook, and Teams).


·

Competency
in analyzing data and making data driven business recommendations.


·

Analytical
and problem-solving aptitude.


·

Must
have reliable transportation.


·

Must have and maintain a valid
driver’s license, auto insurance, and satisfactory driving record.


Preferred Qualifications:


·

Bachelor’s degree in Business Administration, Engineering, or related
discipline.


·

Three (3) years of Telecom, ISP, or related
infrastructure industry experience.


·

Two (2) years of project management experience
supporting cross-functional initiatives.


·

Experience supporting construction, new development, or network
expansion projects.


Knowledge, Skills, and Abilities:


  • Ability
    to work independently and apply sound judgment and reasoning skills to a
    variety of situations.

  • Ability
    to multi-task and collaborate effectively with other personnel to meet
    deadlines.

  • Strong
    verbal and written communication, attention to detail, and organizational
    skills.

  • Ability
    to work within critical deadlines.

  • Ability
    to adjust to rapidly changing priorities and schedules.

  • Ability
    to provide excellent customer service.


Work Authorization


Applicants must be currently authorized to
work in the US for any employer. Sponsorship is not available for this
position.


Physical Requirements


The physical demands described
here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.


Essential and marginal functions may require
maintaining physical condition necessary for bending, stooping, sitting, walking,
or standing for prolonged periods of time; most of time is spent sitting in a
comfortable position with frequent opportunity to move about. The employee must
occasionally lift and/or move up to 25 pounds. Specific vision abilities
required by the job include close vision, distance vision, color vision,
peripheral vision, depth perception, and the ability to adjust focus.


Work Environment


Work is performed in an office setting with
exposure to computer screens and requires extensive use of a computer,
keyboard, mouse, and multi-line telephone system. The work is primarily a
modern office setting.


At all times, Ziply Fiber must be your
primary employer. Unless otherwise prohibited by law, employees may not hold
outside employment nor be self-employed without obtaining approval in writing
from Ziply Fiber. In holding outside employment or self-employment, employees
should ensure that participation does not conflict with responsibilities to
Ziply Fiber or its business interests.


Diverse Workforce / EEO:


Ziply Fiber is
an equal opportunity employer. Ziply Fiber will consider all qualified
candidates regardless of race, color, religion, national origin, gender, age,
marital status, sexual orientation, veteran status, and the presence of a
non-job-related handicap or disability or any other legally protected status.


Ziply Fiber requires a pre-employment background
check as conditions of employment. Ziply Fiber may require a pre-employment
drug screening.


Ziply Fiber is a drug free workplace.

Ziply Fiber

About Ziply Fiber

At Ziply Fiber, we believe every part of our region deserves fast, reliable internet access, including rural and underserved areas that have been historically overlooked by internet service providers. Since we launched in 2020, we’ve been rebuilding and expanding our locally owned and operated, purpose-built fiber network to meet the demands of today and generations to come.

Industry
Telecommunications
Company Size
1,001-5,000 employees
Headquarters
Kirkland
Year Founded
2020
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