The Personal Loan Retention Officer is responsible for managing customer retention activities for Personal Loans and Finance products, handling Liability Letter (LL) requests, Fresh and Top-Up loan opportunities, and facilitating loan rescheduling and restructuring solutions. The role focuses on retaining existing customers, providing suitable financial solutions, ensuring timely processing of requests, and maintaining adherence to internal policies, regulatory requirements, and service turnaround times.
Knowledge, Skills and Experience :
Disclaimer: Mashreq will never ask for your bank related information via phone call, SMS or email. We will also never contact you from a mobile number to resolve your query.
Welcome to the LinkedIn page of Mashreq. More than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Join Mashreq and find your way to Rise Every Day.
