Job Description

Key Responsibilities:

Lead Generation & Business Acquisition:

• Identify and develop new business opportunities in the Philippines and assigned international markets.
• Conduct market research to identify target industries, prospective clients, and key decision-makers.
• Execute outbound business development activities through email, LinkedIn, networking, referrals, and other approved channels.
• Qualify prospects based on business requirements, budget, decision-making authority, and project timelines.
• Arrange discovery meetings, client presentations, and solution discussions.
• Develop and manage opportunities from initial engagement through proposal and contract negotiation.

Technology Solutions Sales:

• Promote USER's services, including UX research, usability testing, AI solutions, digital transformation, software development, cloud services, and IT professional services.
• Understand prospective clients' business challenges and recommend appropriate service offerings.
• Collaborate with technical consultants, project managers, and internal stakeholders to prepare proposals and quotations.
• Assist in preparing RFP responses, presentations, commercial proposals, and client documentation.

Client & Partner Relationship Management:

• Establish and maintain relationships with prospective and existing clients.
• Develop relationships with local business associations, technology companies, and potential referral partners.
• Identify opportunities for account expansion, recurring engagements, and additional services.
• Support international business development initiatives when required.

Sales Operations & Reporting:

• Maintain accurate and updated records of sales activities, opportunities, and client communications in the designated CRM.
• Track lead conversion, pipeline progress, and expected revenue.
• Provide regular reports on business development performance.
• Monitor competitor offerings and emerging business opportunities.

Qualifications & Requirements:

Essential:

• Bachelor's degree in Business, Marketing, Information Technology, Communications, or a related field, or equivalent relevant experience.
• Minimum 4 years of B2B sales, account management, or business development experience; 7–8+ years preferred for senior-level candidates.
• Demonstrated experience generating qualified leads and converting opportunities into business contracts.
• Experience selling IT services, software development, technology consulting, outsourcing, or other B2B professional services.
• Strong prospecting, presentation, negotiation, and client relationship-management skills.
• Excellent written and spoken English.
• Ability to engage local and international business stakeholders.
• Experience using LinkedIn, CRM systems, and digital prospecting tools.
• Ability to work independently and manage multiple opportunities simultaneously.

Preferred:

• Existing network of corporate clients in the Philippines or Southeast Asia.
• Experience selling AI solutions, UX/UI services, application development, or cloud services.
• Experience with Singapore, Australia, or US clients.
• Knowledge of enterprise procurement and commercial proposal development.
• Experience working in a regional technology consulting or IT services organization.

Key Performance Indicators:

• Qualified leads and sales opportunities generated
• New clients and contracts secured
• New business revenue and gross profit
• Sales pipeline value and conversion rate
• Client meetings and qualified discovery sessions
• Accuracy of CRM records and sales forecasts

Ideal Candidate:

• A proactive, resourceful business development professional with strong lead-generation and client acquisition skills, capable of translating business requirements into technology service opportunities and supporting USER's regional growth.