Job Description

What you will do. A glimpse in your role:

As the Business Development Manager – Payments, you will be responsible for driving the development of Global Blue’s Payments business in the Greater China region. Reporting to the Head of Commercial – Payments – North Asia, you will take a hands‑on approach, leading deals from initial sales engagement to go‑live while building strong relationships across the payment ecosystem. You will hunt for new customers, leveraging both cold outreach and existing leads, and will play a key role in expanding our strategic footprint in the region.

Your responsibilities include:

• Creating and executing the overall sales and business development plan for Global Blue in the Greater China region.

• Developing and managing strategic partnerships with stakeholders across the payment ecosystem (acquirers, PSPs, POS/PMS providers, etc.).

• Hands‑on management of the complete end‑to‑end sales cycle, including lead generation, live account management, and working closely with C‑suite stakeholders to close deals.

• Developing sales strategies using deep market expertise to maximize go‑to‑market resources and identify relevant opportunities.

• Ensuring excellent communication and internal coordination for the roll‑out of new services, factoring in market specifics such as regulations and competition.

• Managing new accounts to maximize revenue through cross‑selling and up‑selling opportunities, ensuring high customer satisfaction.

• Providing timely reporting to the Sales Ops team on performance, sales activities, account management, and industry trends.

• Initiating and maintaining strong links between customers and back‑office functions to ease communication and resolve issues efficiently.

• Effectively communicating customer needs to support teams to ensure seamless service delivery.

Every action has an impact. If you are:

• Someone who balances strategic thinking with a hands‑on execution style.

• Entrepreneurial, energetic, and proactive in solving challenges.

• Organized and able to manage priorities effectively under pressure.

• Skilled at influencing and building credibility across all levels.

• Comfortable working in fast‑paced, global, and complex environments.

• An effective communicator with excellent English skills.

Key competencies to empower your journey. If you have:

• A strong academic background in Business, Economics, Engineering, Computer Science, or a related field.

• 10+ years of B2B business development experience across multi‑region markets within the payments industry.

• An established network of PSPs, Acquirers, Banks, Tier‑1 Merchants, and Marketplaces.

• Extensive experience negotiating with C‑level executives.

• Deep understanding of the merchant acquiring ecosystem and payment value chain.

• Experience operating in global, complex, and geographically diverse organizations.

Together, we go further:

You will join a dynamic, international environment where collaboration, agility, and customer focus play a central role in developing the Payments business in the Greater China region.

At Global Blue, we foster career growth through internal mobility, a multicultural environment, and an Agile Working Model that supports work-life balance and team spirit. Committed to sustainability, we prioritize positive impacts for employees, clients, and communities. Guided by our 5 Ways of Working, we focus on client satisfaction, collaboration, innovation, and value creation. As forward thinkers, we embrace open dialogue, continuous learning, and shared success to shape the future while delivering tangible results.

Feels like you? Explore further!

Let’s write the future together: apply now