Job Description

Join the iconic Mayfair Adelaide as we embark on an exciting new chapter!

Nestled in the heart of Adelaide’s vibrant CBD, the elegant Mayfair Hotel is entering a new era of excellence — having joined the IHG Hotels & Resorts family in December 2025, the hotel will undergo a brand evolution to become Kimpton Mayfair Adelaide in Q3 2026. Known for its timeless charm, boutique luxury, and exceptional service, the Mayfair offers guests a truly memorable stay just moments from Rundle Mall, Adelaide Oval, and the city’s best dining and cultural attractions. This is an exciting opportunity to be part of the transformation journey as we blend the Mayfair’s distinctive character with IHG’s world-class systems, career pathways, and global standards of hospitality.

At Kimpton, we do things a little differently—because we believe great stays start with great connections. We’re on the lookout for a Business Development Manager who’s as curious as they are commercially savvy—someone who knows how to turn conversations into opportunity and bring our rooms, and vibrant meeting spaces to life.

A little taste of your day-to-day

Every day is different, but as part of our team, you will play a key role in:

• Supporting the Director of Sales & Marketing with market research to identify target markets, competitor analysis, and understanding the local business environment.

• Supporting in the creation and development of sales and marketing strategies tailored to the target market segments.

• Creating and implementing sales plans that drive measurable incremental occupancy, increase average rates, increase volume, food and beverage sales. 

• Establishing and maintaining relationships with potential clients, corporate partners, event planners, and local businesses.

• Creating sales collateral to showcase the hotel's amenities, services, and unique selling points.

• Assisting in the recruitment and training of the sales and marketing team.

• Identifying and negotiating partnerships with relevant organizations, such as airlines, tour operators, and travel agencies, to drive bookings and increase brand visibility.

• Building and maintaining a database of potential clients, leads, and contacts for targeted marketing campaigns and sales efforts.

• Hitting all personal and team sales goals to help us maximise profitability.

• Producing and reviewing monthly reports to monitor performance.

What we need from you

This role is pivotal to the success of our hotel and operations in a highly competitive market, so to see this through we’re looking for a driven professional who loves building authentic relationships and uncovering new opportunities.

In addition, you will possess:

• Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team

• Experience working with a large or a variety of market segments, or an equivalent combination of education and experience in a hospitality or hotel sales and marketing setting

• Strong knowledge of local businesses and business trends and competitor activities within the local market

• Ability to work autonomously, be proactive and take accountability for workload

• Strong communications skills that can guide, influence and build professional rapport with clients

• Tertiary studies in Sales, Marketing, or Business Administration

• Previous HR experience within Hotel Industry or within Tourism and Hospitality is desired

• Tech savvy with IT literacy in Microsoft Office suite, CRM systems (preferred) and able to learn new systems easily

• Fluent in the English language

• Impeccable grooming standards and good personal hygiene

• Full working rights in Australia without restrictions

What you can expect from us

Not only will you benefit from a truly unique and career-defining opportunity as part of this exciting change period for the hotel, but you’ll receive a competitive salary that rewards all your hard work and a wide range of benefits designed to help you live your best work life – including, impressive room discounts and some of the best training in the business.

Most importantly, your career journey will be supported through our lifelong development programs, IHG career milestone celebrations, and transfer of leave entitlements as you move and grow with IHG.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.