Job Description

Purpose of the Job

The role of a Business Development Manager II is critical for maintaining and growing revenue streams from clients while ensuring high levels of customer satisfaction and loyalty. Effective communication, strategic planning, and strong relationship-building skills are essential for success in this role as well as to achieve substantial financial growth of net new and existing customers by developing relationships and interest in Aramex solutions based on customer requirements.

Job Description

• Develop and execute the China Desk sales strategy, targeting Chinese companies operating in Egypt and driving business growth across the market.
• Build and maintain strong relationships with Chinese clients, partners, factories, and key decision-makers through effective communication and engagement in Chinese.
• Conduct regular customer visits and business development activities across manufacturing hubs and industrial zones throughout Egypt.Achieve monthly, quarterly, and annual sales targets through proactive sales planning and execution.
• Build, manage, and maintain a robust sales pipeline, ensuring a consistent flow of qualified business opportunities.
• Identify, approach, and secure new business opportunities across Air Freight, Ocean Freight, Road Freight, Customs Brokerage, and Contract Logistics services.
• Act as the commercial liaison between the Aramex Egypt and Aramex China teams, facilitating collaboration and supporting cross-border business development initiatives.
• Develop and maintain strong relationships with key customer stakeholders, including senior executives, supply chain leaders, procurement teams, and operational decision-makers.
• Create and implement strategic account plans to maximize customer growth, retention, and long-term partnership opportunities.
• Monitor sales pipeline performance, customer opportunities, RFPs, and commercial performance indicators, taking corrective actions when required.
• Ensure seamless customer onboarding and handover processes to operations teams while maintaining exceptional customer service standards.
• Represent Aramex at customer meetings, industry events, and networking opportunities to enhance brand visibility and generate new business leads.
• Provide market intelligence and insights on industry trends, customer requirements, and competitive activities to support business growth and strategic decision-making.
• Maintain accurate customer records, sales forecasts, and activity reports within the CRM system.

Job Requirements - Experience and Education

• 2-3 years of experience in B2B sales and business development, preferably within the logistics, transportation, or supply chain industry.
• Strong understanding of logistics services, including Air Freight, Ocean Freight, Road Freight, Customs Brokerage, and Contract Logistics.
• Experience working with or managing Chinese customers, manufacturers, factories, or key stakeholders.Demonstrated ability to communicate, negotiate, and build long-term business relationships with Chinese clients and partners.
• Strong consultative selling, negotiation, stakeholder management, and account development skills.
• High level of cultural awareness and understanding of Chinese business practices and working environments.
• Proven ability to build qualified sales pipelines, develop new business opportunities, and successfully convert prospects into customers.
• Fluent Mandarin Chinese and advanced English language skills, both written and verbal.
• Self-driven and results-oriented, with a proven track record of achieving and exceeding sales targets.
• Willingness and ability to travel extensively across Egypt to visit customers, factories, and business partners, as well as internationally when required.
• Valid driver's license and ownership of a private vehicle to support regular client visits and business development activities.
• Strong relationship-building skills with the ability to engage stakeholders at different organizational levels, including General Managers, Supply Chain Leaders, and Procurement professionals.

Leadership Behaviors

Execution & Accountability

Growth mindset

Innovation

Inclusion

External focus

Skills

Team Collaboration

Adaptability

Resilience

Relationship Building

Problem Solving

Strategic Thinking

Time Management

Administrative Skills

Customer Service Orientation

Cross-Cultural Competence