Job Description

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About This Role

The Aftermarket Parts Business Development Manager (BDM) will execute marketing and sales strategies for growing share, revenue and profitability for the company’s Performance Parts aftermarket lines of business within the assigned regional area. The position requires an individual with excellent sales, business development, and product skills, an ability to solve complex business issues, and manage multiple priorities. Exemplary project management and interpersonal skills are required to lead dealers in achieving sales and business development objectives. The applicant must possess a solution selling orientation with leadership skills to guide, direct and manage a group of assigned independent dealers within a specific geographic region. [Preferred candidates will reside in the Northeast (New England/Mid-Atlantic) or Midwest United States.]

Key Responsibilities

• Drive truck and trailer refrigeration equipment aftermarket parts growth by executing marketing and sales strategies, policies, and procedures for company related products.

• Lead and support in-person sales and business development calls with assigned dealerships.

• Guide and support assigned independent distribution network; develop the parts sales staff.

• Manage sales and dealer programs.

• Assess and report on competition.

• Conduct and support dealer and customer training events at a local and regional level.

• Report on pipeline and quoting activities based on dealer/customer and business impact.

• Provide input and feedback to marketing and sales team on sales tool creation and utilization.

• Support regional Dealer activities and attend relevant industry events.

• Establishes productive, professional relationships with key personnel internally, with dealers, and with customer accounts.

• Meet assigned targets and quotas for profitable sales volume and strategic objectives in assigned accounts.

• Meet assigned expectations for profitability.

• Achieve strategic customer objectives defined by company management.

• Maintain high customer satisfaction ratings

• Complete required training and development objectives within the assigned time frame

• Work multiple projects at a time while paying strict attention to detail.

Required Qualifications

• High School Diploma or GED

• 7+ Years of Consultative Sales Experience

Preferred Qualifications

• Bachelor’s Degree or Master’s Degree

• Dealer and customer-facing sales experience in a B2B or industrial product environment

• Preference for experience in business development within a dealer distribution channel environment

• Account sales experience in a business-to-business sales environment

• Customer-driven

• Self-motivated and able to thrive in a dynamic environment

• Have a professional presence and ability to communicate across all levels of the organization

• Proven ability to listen and communicate effectively with cross-functional teams

• Possess a high sense of urgency and self-starting capabilities

• Strong problem-solving skills

• Strong negotiation skills

• Excellent written & verbal communication

• MS Office proficient

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