Job Description

Business Development Manager - Concord, NC

Who We Are

As one the United States’ largest light industrial staffing company and the first workforce-as-a-service provider, our digital-first approach to staffing is rooted in a rich history of delivering high-quality, scalable workforce solutions to the organizations driving the American supply chain. Our colleagues are guided by our purpose of Championing People, Unlocking Potential and bring this to life every day as they help put hundreds of thousands of people to work at tens of thousands of companies across the country. The foundation of our culture is built upon a bridge to better, offering our colleagues rewarding and growth-oriented experiences that positively impact lives and businesses in innovative and meaningful ways.

Job Summary

The Business Development Manager expands market share through new business development, sales opportunities and by providing full end-to-end customer sales and account management. This role generates new business through outside sales activities such as cold calls, prospecting, territory planning, and relationship building. The position is accountable for nurturing relationships to grow revenues through existing customers. A successful Business Development Manager is accountable to sales goals and performance through ongoing personal development. Your Role & Responsibilities

What You'll Do

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Excellent customer service skills including ability to react appropriately in stressful. situations and deal with difficult customer situations diplomatically.
• Attracts new and maintains existing customer relationship via phone, social media, face-to-face meetings, and email (is aware of social selling index via LinkedIn).
• Engages with decision makers (including executives) during buying process.
• Targets higher quality leads and leverages existing partnerships to expand the prospect funnel.
• Acts as a market leader through connections with networking groups, trade associations, and social media groups.
• Engages in pre-call planning that uses market research to gain insights to customer’s challenges, identifies key stakeholders and challenges customers to think about how to transform the way their business works while demonstrating a strong understanding of the customer’s priorities.
• Provides consultative account management, post-sale support, frequent contact, and follow-up.
• Leads strategic market related conversations with customers and can present and upsell additional products depending on the client’s needs.

Preferred Education & Experience

• 1-3 years’ experience and demonstrated track record in sales with career progression preferred
• Must have a valid driver’s license and satisfactory driving record
• Must provide proof of vehicle liability insurance

Competencies (Skills & Knowledge You’ll Bring)

• Experience building strong client relationships.
• Business perspective-perseverance, patience, and responsiveness.
• Strong leadership, interpersonal, and communication skills.
• Ability to sell top down at all levels in a company regardless of the industry.
• Manage a sales funnel, identify, and develop key account and close business.
• Understands what makes a business or organization successful as well as staying up to date on daily happenings and developments in the business world.
• Seeks to become knowledgeable about customers to provide better service. Able to identify and prioritize customer needs, recognize constraints, and deliver on promises.
• Identifies key components of problems and situations, and generate a range of creative solutions, evaluate them, and choose the most appropriate option.
• Picks up and assimilates relevant information quickly and easily while learning new tasks. Ability to think on your feet in rapidly changing environments.
• Builds better relationships with leadership, customers, and colleagues by being trustworthy and working ethically.
• Achieves results in a quality, timely, and cost-effective way. Sees priorities, plans the efficient use of resources, and monitors progress against objectives.
• Responds positively to change and adapted to new situations quickly. Able to take on a diverse range of tasks equally effectively.
• Experience using various technology platforms to drive effective decisions.

Your Work Environment (Physical Demands)

Standard Office: Typically work is performed in an office environment and requires the ability to operate standard office equipment. This position requires compliance for all occupational safety and health standards, rules, and regulations. Below are a few standards specific for this position:

• Sit or stand for long periods of time and walk short distances
• Regularly required to talk, hear, and communicate in writing
• Adjust to vision for both close and distance views
• Stoop, kneel, bend, crouch and lift up to 25 pounds

Travel Requirements

30-50% travel time expected for the position.

MVR Requirements

Must have a valid drivers’ license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a motor vehicle under applicable laws and regulations.