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The Business Development Sales Manager is responsible for driving new business and expanding the hotel’s customer base through strategic prospecting, account development, and relationship building for our luxury Curio Collection by Hilton property.
This position will have a strong focus on identifying and acquiring new accounts, developing leads, conducting outbound sales activities, and uncovering opportunities across targeted market segments. The Business Development Sales Manager will research potential clients, conduct sales calls and presentations, schedule client appointments, conduct site tours, and strategically position the hotel to convert prospects into producing accounts.
Key responsibilities include maintaining an active prospecting pipeline, generating qualified leads, developing new client relationships, preparing proposals and contracts, negotiating business opportunities, and tracking account production and sales activity. This role will also represent the hotel at networking events, industry functions, trade organizations, and community events to increase awareness and develop new partnerships.
The Business Development Sales Manager will work closely with Sales leadership, Group Sales, Business Travel Sales, Catering Sales, Revenue Management, and hotel operations to identify opportunities and ensure new business aligns with the hotel’s overall sales and revenue strategy.
The ideal candidate has previous hotel sales, business development, or hospitality sales experience with a demonstrated ability to prospect, develop new accounts, negotiate, and close business. We’re looking for someone who is self-motivated, competitive, relationship-driven, and comfortable spending a significant portion of their time actively pursuing new business.
Strong communication, presentation, negotiation, networking, and organizational skills are essential. Experience within a luxury, upscale, or full-service hotel is highly preferred. Previous Hilton experience, particularly with Curio Collection or another Hilton soft brand, is a plus.
Prospect boldly. Build meaningful partnerships. Create the next opportunity for growth.
At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.
Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.
At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.
