Job Description

Are you excited to work and create epic moments for guests at our multi-award-winning venues?

Come and join Marriott International, the largest hotel network in the world. W Melbourne is one of Marriott's luxury brands, and our mission is to ignite curiosity and expand worlds. Our tribe is diverse and enabled to be the best version of themselves. If this sounds like your next workplace, read the below!

About the Hotel - W Melbourne

W Melbourne is the rebel between the streets, taking its design cues from Australia’s cultural capital and providing the back-lane entrance keys to what’s New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city’s history. Home to four electric venues – Lollo, Curious, Warabi, and WET Bar – plus over 800 square metres of cutting-edge event space, W Melbourne is the place to see and be seen in.

Why Choose W Melbourne?

• Competitive Salary and Reviews: Benefit from a competitive salary with Sales Incentive and salary review every March.
• Mentor/Buddy Program: Benefit from our mentor/buddy program and thrive in a diverse, collaborative environment where we set you up for success.
• Career Advancement: Grow your career with Marriott International, with opportunities for interstate and global transfers through internal channels.
• Prime Location: Work in Melbourne CBD, conveniently close to public transport and public parking spaces.
• Exclusive Discounts: Enjoy 35% off food and beverages at W Melbourne, plus global room night discounts from Marriott International for you and your loved ones.
• Community and Talent Engagement: Participate in W Melbourne's Take Care initiatives and contribute to meaningful community service projects.
• Award-Winning Workplace: Be part of our success, working at a Certified Great Place to Work, with accolades including a Two Hatted Restaurant, Best Deluxe Restaurant, Award-Winning Event Spaces, and Award-Winning Bar Design.
• Employee Referral Bonus: Take advantage of our employee referral bonus and enjoy working alongside your tribe.

What We Expect of You

• Full Australian Working Rights is essential. Sponsorship will not be offered for this role.
• Tertiary qualification in Hospitality Sales or a related discipline/equivalent experience
• 3 to 5 years of experience in a sales-driven role with a proven record of achieving targets; especially advantageous if previous experience was in a similar role or luxury hotel environment
• Confident working independently and as part of a high-performing team
• Ability to analyze financial and performance data to make informed decisions
• Highly motivated, self-driven and commercially astute; with excellent communication skills
• A proactive and upbeat demeanor that inspires excellence.
• Keen to take on new challenges and grow within your career.
• Embody a polished professionalism with an audacious approach to creativity; and a playful individual who is passionate in staying true to W's boundary-pushing brand.
  

A Glance at What You Will Do

Be responsible for driving proactive new business development with a primary focus on long-lead MICE, group and catering opportunities. Be accountable for identifying, qualifying and securing new revenue streams, strengthening W Melbourne's market positioning and supporting overall commercial objectives. The role will focus on new account acquisition, account development and long-term pipeline growth to ensure sustained revenue performance and continued market leadership.

• Proactive Business Development:
  • Proactively identify, qualify and solicit new group, MICE and catering business with strong revenue potential, with a heavy emphasis on long-lead opportunities.
  • Use prospecting tools, systems and market intelligence to uncover new business opportunities and build a strong future pipeline.
  • Target new accounts, markets and segments through strategic account planning and consistent proactive outreach.
  • Conduct a set number of Insider Tours each week, showcasing W Melbourne’s spaces, energy and experiences to drive conversion.
• Relationship Building:
  • Work cross-functionally with Events, Reservations, Marketing and Operations teams to align sales efforts with overall hotel objectives.
  • Build and strengthen long-term, value-based relationships with new and existing clients; using strong negotiation skills to close business effectively while driving loyalty and repeat business.
  • Act as a brand ambassador for W Melbourne, representing the hotel at trade shows, sales calls, industry events and networking functions.
• Sales Strategy & Market Leadership: Develop and execute effective sales strategies, initiatives/promotions and action plans to achieve and exceed revenue goals. Analyze market conditions including competitors, demand patterns, economic trends and customer needs, and sell strategically against them.
  

Ready to Create Epic Moments?

Join W Melbourne and be part of a team that dares to deliver a different kind of luxury. Apply now and ignite your career with us! Please submit your CV, along with a cover letter addressing your suitability and interest for the role. Please address your cover letter to Director of HR - David West.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.