Job Description

Based in Manchester, this full-time permanent role plays a key part in growing Manchester City's seasonal hospitality revenue through proactive sales activity and relationship building. You will develop opportunities across inbound and outbound channels, work with a domestic and international client base, and help turn interest into bookings that deliver an outstanding matchday experience.

Who We Are

Manchester City is a football club rooted in East Manchester, with a story that began in 1880 and continues to grow today. Built on resilience, belief and togetherness, success on the pitch is driven by the moments and memories shared with millions of Fans around the world. City is known for its bravery, its determination to the very end and its strong connection to where we come from. With Mancunian roots and a global outlook, we are shaped by our Fans and driven by a long-term vision, from developing future talent to supporting the communities we call home. Together, we are creating the next chapter, the City way.

Within our Hospitality Sales team, we create memorable experiences for clients while supporting the commercial growth of the Club. Our focus is on thoughtful relationship building, high service standards and close collaboration across the business so we can deliver for guests and for the wider organisation.

The Role

As Business Development Manager, you will play a key part in growing Manchester City's seasonal hospitality revenue by identifying, developing and converting opportunities across inbound and outbound sales channels. The role is centred on building a healthy pipeline, nurturing relationships and turning interest into bookings that support the Club's commercial goals.

You will manage day-to-day sales activity with care and consistency, from prospecting, networking and lead generation through to accurate pipeline management and reporting. You will also host prospects on matchdays, support face-to-face meetings and bring a professional, informed approach to every customer interaction.

Success in the role will come from combining commercial instinct with strong organisation and consistent follow-through. You will work closely with colleagues across Hospitality and wider commercial teams to shape ideas, test new approaches and help deliver a high-quality experience for domestic and international clients.

What You'll Bring

⚽ Experience in business development or sales, ideally selling high-value products, premium services or hospitality offerings.
⚽ Ability to build, manage and convert a sales pipeline through outbound and inbound activity.
⚽ Confidence in face-to-face selling, including hosting prospects and representing the Club professionally on matchdays.
⚽ Strong communication and presentation skills, with the ability to influence and build relationships with a wide range of clients.
⚽ A proactive, organised approach to prospecting, networking, lead generation, data capture and CRM or database management.
⚽ Strategic thinking, teamwork and a clear focus on delivering revenue targets and excellent service.

Why Choose Us

Working at Manchester City means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work.

As part of our team, you will receive 26 days' annual leave plus a day off for your birthday, private healthcare and dental cover, and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance.

Manchester-based employees also benefit from free on-site parking, complimentary breakfast and lunch, and access to a range of sports and leisure clubs.

You can enjoy a range of additional benefits, including cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.

How to Apply

If this role sounds like it is for you, we would love to hear from you. To apply, please submit your application via our careers site by Sunday 9 August 2026. We encourage you to apply as soon as you can.

We work with a select group of agency partners and do not accept unsolicited applications. Any CVs submitted without prior agreement will be treated as a direct application.

Equal Opportunities

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. If you require reasonable adjustments or any support throughout the process, please contact hiring@cityfootball.com and we will be happy to help.

All CFG recruitment communications originate from @cityfootball.com email addresses. If you receive communications from Gmail, Outlook.com or other personal email services claiming to represent CFG, please verify with the hiring team. Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK-based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.