Job Description

New Business Acquisition

• Identify and target new business opportunities across air freight, sea freight (FCL/LCL), customs brokerage, domestic transport, and warehousing services.
• Develop and execute territory and vertical market sales strategies.
• Prospect through cold calling, networking, referrals, tenders, and industry events.
• Build and manage a strong pipeline of qualified logistics opportunities.
• Lead RFI/RFQ/tender submissions in collaboration with pricing and operations teams.

Solution Development & Commercial Negotiation

• Analyse customer supply chain requirements and develop tailored logistics solutions.
• Work closely with operations and pricing teams to structure competitive and profitable proposals.
• Present service offerings, transit options, routing solutions, and value-added services.
• Negotiate rates, service level agreements (SLAs), and contract terms.
• Secure multi-modal logistics agreements with sustainable margin performance.

Market & Industry Development

• Identify growth sectors (e.g., FMCG, retail, automotive, industrial, project cargo).
• Monitor competitor activity, trade lane trends, and market rate movements.
• Represent the company at trade shows and logistics networking events.
• Build relationships with key importers/exporters and supply chain decision-makers.

Account Transition & Growth

• Ensure smooth onboarding and handover of new accounts to operations and account management teams.
• Maintain engagement during implementation to ensure service delivery expectations are met.
• Identify cross-selling and upselling opportunities within new accounts.
• Reporting & CRM Management
• Maintain accurate pipeline reporting and forecasting in CRM.
• Provide weekly activity and performance updates.
• Track gross profit, revenue performance, and sales conversion metrics.

Essential

• 3–5+ years’ experience in freight forwarding or logistics sales
• Strong knowledge of international air & sea freight operations
• Understanding of Incoterms, trade lanes, and supply chain fundamentals
• Proven record of securing new logistics accounts
• Experience in tender management and contract negotiation
• Strong commercial and pricing acumen
• CRM proficiency and structured sales methodology

Desirable

• Customs brokerage knowledge
• Existing network of importers/exporters
• Tertiary qualification in Business, Logistics, or Supply Chain