Job Description

Purpose of Role

The Business Development Manager (BDM) is responsible for business development in the assigned territory of brokers, agents, and other distribution partners, focused primarily on Chubb's products and services associated with Small Commercial, Middle Market and Consumer Lines business.

The BDM acts as an ambassador for all that Chubb has to offer for a select group of Agents.

The BDM is responsible for overall agency relationship management including new client acquisition and client management.

Manages and maintains focus on achieving metrics across KPI's, including Gross Written Premium growth, New Business, profit, new agency appointments, and visibility.

Key Accountabilities & Responsibilities

• Successful and documented track record of calling on insurance brokers and agents within a predetermined territory/geography.
• Develops tactical sales plan designed to achieve annual objectives. These objectives to include the capture of market share, new agency appointments, & revenue growth.
• Generates opportunities to acquire new business through business development activities initiated with assigned brokers & agents.
• Builds relationships with key partnerships locally and regionally to assist in business development opportunities.
• Demonstrated ability to achieve monthly, quarterly, and annual production goals.
• Works closely with commercial underwriting staff and local field operations leadership.
• Ensures that products/services are competitively positioned in the market.
• Manages pipeline of key customers to meet and exceed growth goals and objectives.
• Serves as point of contact and relationship manager for assigned producers.
• Effectively manages daily, weekly, and monthly goals and tracking responsibilities.
• Works with underwriting to evaluate, price and propose rate and strategy on small to large commercial accounts.
• Manages assigned workload to meet internal productivity and timely service standards.
• Ensures adherence to the Insurance Act 1996, PIAM regulations, Bank Negara guidelines, and Chubb's policies and procedures

• Prior underwriting and/or Broker/Agent sales experience; business development experience is preferred.
• Ability to work independently and assimilate learning materials on many different subjects from various sources.
• Excellent interpersonal, communications and negotiation skills.
• Ability to be self-motivated and a self-starter.
• Excellent verbal and written communication skills.
• Must be able to effectively work in a team and matrix reporting environment.