SuperStaff is looking for a driven Business Development Manager to help grow our client base across North America and other key markets. The BDM will partner closely with the Director of Business Development and the CEO to own a full-cycle outbound motion — identifying prospects, running discovery conversations, and closing new business — and will play a key role in shaping and executing SuperStaff’s growth strategy.
Key Responsibilities
Pipeline Generation & Outbound
• Build and execute outbound campaigns via email, phone, and LinkedIn to generate qualified meetings with decision-makers.
• Use Apollo and LinkedIn Sales Navigator to research target accounts and craft personalized outreach.
• Maintain a healthy, self-sourced pipeline aligned to quarterly quota targets.
Discovery & Consultative Selling
• Lead discovery calls with prospects to uncover business drivers, operational pain points, and staffing needs.
• Translate prospect needs into tailored SuperStaff solutions across CX, back office, IT, healthcare, and specialized verticals.
• Prepare and deliver proposals, pricing, and presentations that clearly communicate value.
Deal Management & Closing
• Manage opportunities through the full sales cycle, from first meeting to signed agreement.
• Coordinate with Operations, TA, and Finance to scope solutions accurately and ensure smooth handoff to delivery.
• Partner with the Director of Business Development and the CEO on strategic and enterprise pursuits.
CRM & Reporting
• Keep Zoho CRM fully up to date with activities, notes, and opportunity stages.
• Report weekly on pipeline health, forecast, and activity metrics.
• Contribute to continuous improvement of outbound playbooks, sequences, and messaging.
Requirements
Required
• 3–6 years of B2B sales experience, ideally in BPO, staffing, outsourcing, SaaS, or professional services.
• Demonstrated track record of hitting or exceeding quota in an outbound sales role.
• Strong discovery and consultative selling skills — able to lead executive-level conversations.
• Excellent written and verbal English; clear, concise, and professional communication style.
• Comfortable with CRM discipline and modern sales tooling (CRM, sales engagement, prospecting).
• Self-starter who thrives in a fast-moving environment with minimal hand-holding.
Preferred
• Experience selling into North American accounts.
• Familiarity with Zoho CRM, Apollo, and LinkedIn Sales Navigator.
• Exposure to offshore or nearshore delivery models (Philippines, Colombia, LATAM).
Benefits
SuperStaff is a comprehensive outsourcing solutions provider dedicated to delocalizing your workforce, reimagining your systems and model, and putting cost savings to work to grow your enterprise. Founded in 2009, we launched our suite of services with technical specialist offerings like programming, design, and information technology. We’ve since expanded to add customer-facing services like customer support, and more recently, recruitment support. Led by a team of experts in outsourcing, we understand both the day-to-day challenges of business and how to address them as part of the big picture to support growing companies. Because successful outsourcing is about more than just reducing your overhead. It’s about breaking free of boundaries and adding real value through exceptional people and service.
WHAT MAKES US DIFFERENT
SuperStaff was established specifically to service our parent company in 2009. We grew as an extension of a family owned business and now service an enterprise that is the largest of its kind in the private sector. The company itself dates back to the 1930’s, but our utilization of technology leads the industry and reflects our focus on innovation which is our staying power. Because of our humble roots, we can connect with smaller businesses that want to grow and dominate their industries, because your story is our story too.
