Job Description

We’re looking for a high-performing Business Development Manager to drive our Australian-focused growth, helping MediMap expand its impact across the aged care sector, connecting our solutions with the people and teams who make a real difference in care delivery.

About Us

MediMap supports customers across aged care, mental health, addiction services, hospice, home and community care across NZ and Australia with cutting-edge software solutions, paired with exceptional customer service. Our aim is to provide our customers with effective and efficient functionality through our application to manage their medication management requirements delivering effective outcomes for the people that they are caring for or are within their care.

As a part of the Medem Group, we are at the forefront of innovation in the healthcare technology sector. We value our people and foster a collaborative and dynamic work environment where you will have the opportunity to grow. Right now, we’re looking for someone who shares our passion and drive to help bring our solutions to life for our clients. Could that be you?

Role Purpose

The Business Development Manager (BDM) will assist in MediMap’s continued growth and build impactful partnerships in the aged care sector. As a BDM, you’ll drive our expansion through solution and value selling across Australia – leading the full sales cycle, from prospecting, business development and lead generation to closing deals and ensuring seamless onboarding.

This is a high-impact role focused on building strong relationships with individual and corporate aged care groups, as well as healthcare networks. Your insights and client feedback will also play a key role in shaping our product roadmap to meet the evolving needs of our industry.

Location: Post onboarding, we work in a hybrid Office/WFH model, offering flexible working arrangements are available from our office in Surry Hills, NSW 2010, close to public transport, and is surrounded by a variety of restaurants and cafes.

About You

We are looking for a dynamic and detail-oriented Business Development Manager with a strategic mindset and a collaborative approach. Key competencies include:

• Sales experience – 3+ years of B2B software sales experience, with a proven track record of managing accounts, corporate relationships, or partnerships, specifically within the aged-care industry.
• Solution-selling expertise – Strong background in consultative, solution-based sales with a history of meeting and exceeding revenue targets.
• Industry knowledge – Familiarity with the healthcare ecosystem, particularly within aged care and healthcare technology.
• Relationship management – Demonstrated ability to engage at multiple levels within client organisations and cultivate long-term partnerships.
• Results-driven – Proven ability to move prospects quickly through the sales funnel, identify opportunities, evaluate client needs, and close deals.
• Technical insight – Experience with SaaS, eMM, EMS or integration technology is advantageous.
• CRM proficiency – Experience using CRM systems with strong attention to detail in record-keeping and document management.
• Collaborative mindset – An excellent communicator at all levels of an organisation, with a strong understanding of how teamwork drives better outcomes.
• Technology-driven approach – Understanding of industry goals and processes, with insight into how technology can enhance outcomes for clients.

Measures Of Success

• Customer experience – Positive feedback and satisfaction scores from customers or stakeholders.
• Operational efficiency – Reduced turnaround times and improved processes or workflows.
• Team effectiveness – High team engagement, retention, and productivity.
• Stakeholder alignment – Strong relationships and alignment with customer and business needs.
• Service quality – Consistent delivery of high-quality products or services.
• Innovation impact – Implementation of ideas or improvements that enhance customer or stakeholder outcomes.
• Compliance and risk management – Adherence to industry standards, policies, and regulations.

Why Join Us?

• Attractive remuneration package
• Flexible working arrangements to support work-life balance
• Opportunity to be part of our rapid growth plans
• Professional development opportunities
• Working with a great team – gaining massive exposure

If you’re a proactive Business Development Manager passionate about making a difference in the aged care industry, we’d love to hear from you!