Job Description

We’re looking for a confident, empathetic, and relationship-driven Customer Experience Intern who will work directly with our premium customers and ensure they receive a seamless, high-touch experience.

You will act as the first point of trust for our most valued users — managing relationships, resolving concerns, and ensuring every interaction leaves a positive impression.

If you come from hospitality, B2B sales, or any service-focused background and understand that customer experience is everything, this role will give you real ownership from Day 1.

Stipend:₹25,000 per month

Duration: 6 months

Location:Bangalore (On-site)

Company: appsforbharat.com

About AppsForBharat

AppsForBharatis on a mission to help millions ofIndians connect with spirituality and culture through beautifully crafted, AI-first consumer experiences.Backed by Peak XV Partners, Elevation Capital, Fundamentum, and other top investors, we’re a Series C faith-tech startup built by alumni from IITs, IIMs, and high-growth startups.

Our flagship product, Sri Mandir, is the world’s largest platform for Hindu devotees enabling digital rituals, spiritual teachings, personalized recommendations, and a thriving devotional community.

India’s $44Bdevotion economy is still largely offline and we’re building the technology, design, and infrastructure to bring it online with trust, scale, and quality. As part of our Engineering team, you’ll play a key role in ensuring that these deeply meaningful experiences are reliable, performant, and delightful for millions of users every day.

We are looking for a proactive and customer-focused Business Development Intern

to join our team. This role is ideal for someone from a hospitality, B2B sales, or service background who understands the importance of delivering exceptional customer experiences.

You will work closely with the team to manage day-to-day customer operations, ensure smooth communication, and help maintain high service standards.

If you enjoy solving problems, speaking to customers, and creating positive experiences — this role is for you.

Key Responsibilities

• Handle inbound and outbound customer communication (calls, chats, emails).

• Assisting resolving customer queries, concerns, and service issues promptly.

• Coordinate internally with relevant teams to ensure smooth issue resolution.

• Maintain accurate records of customer interactions and follow-ups.

• Support daily operational tasks to improve customer experience workflows.

• Identify recurring issues and proactively suggest improvements.

Who We’re Looking For

• Strong communication skills in Hindi and English.

• Background in hospitality,B2B sales, customer service, or related service roles preferred.

• High level of empathy and patience while dealing with customers.

• Ability to handle difficult conversations calmly and professionally.

• Strong sense of ownership and accountability.

• Comfortable working in a fast-paced environment.