Job Description

Company Description

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

Job Description

Strategic Business Development

• Identify and develop new business opportunities within food manufacturers, cosmetics producers, personal care companies, consumer goods manufacturers, retailers, importers, exporters, distributors, and healthcare-related consumer product sectors.
• Establish SGS as the preferred partner for testing, inspection and auditing services by presenting value-added solutions that address customer quality, safety, and compliance objectives.
• Develop and execute sector-specific business growth strategies to increase market penetration, expand service adoption, and achieve sustainable revenue growth.
• Continuously monitor industry developments, emerging regulations, market trends, and customer requirements to proactively create new business opportunities and maintain a competitive market position.

Key Account Management

• Build and maintain long-term relationships with senior stakeholders including Quality Managers, Technical Managers, Regulatory Affairs Teams, Procurement Managers, Supply Chain Leaders, Manufacturing Directors, and Executive Management.
• Develop strategic account plans identifying customer priorities, upcoming projects, growth opportunities, and potential areas for service expansion.
• Conduct regular customer meetings and business reviews to evaluate service performance, identify improvement opportunities, and strengthen customer partnerships.
• Act as the primary commercial contact for assigned strategic accounts and coordinate internally to ensure seamless service delivery.

Project Coordination & Service Execution

• Work closely with SGS laboratory, inspection, operations, and audit teams to ensure successful project execution and timely delivery of services.
• Coordinate customer requests, project timelines, quotations, and operational requirements to ensure customer expectations are met.
• Monitor service quality and customer satisfaction, proactively addressing issues and supporting continuous improvement initiatives.
• Ensure effective communication between customers and operational teams throughout the project lifecycle.

Market Intelligence & Industry Engagement

• Monitor developments within the food, cosmetics, personal care, and consumer products sectors to identify emerging risks, opportunities, and regulatory changes.
• Represent SGS at industry exhibitions, conferences, customer forums, trade associations, and networking events.
• Share competitive intelligence and market insights with management to support business planning and service development initiatives.

Qualifications

• Minimum 5 to 10 years of experience in Key Account Management, Business Development, Technical Sales, Testing, Inspection, Certification, Food Safety, Cosmetics, Consumer Products, Quality Assurance, or related industries.
• Previous experience within a TIC (Testing, Inspection & Certification)
• Bachelor's Degree in Food Science, Chemistry, Microbiology, Biotechnology, Pharmacy, Cosmetic Science, Engineering, Business Administration, or a related discipline.
• Arabic Language is a plus.
• Transferable Iqama
• Must have a valid driving license.