Job Description

• Develop a target list and contact potential clients through different channels.
• Confirm appointments to introduce the company and its services to potential clients.
• Build and maintain ongoing relationships with potential and existing clients.
• Act as an intermediary for communication between clients, their operations teams, and the Crane Worldwide network.
• Provide tracking information upon request and escalate all shipment issues to the client for prompt resolution.
• Manage all client requests and follow up to meet client needs.
• Facilitate the completion of RFQs and provide marketing and proposal support for all Global Sales Team members.
• Analyse client profit or loss and provide proposals for yield improvement.

Skills, Knowledge & Abilities

• Preferably with at least one year of experience with 3PL or freight forwarder, including both internal and external facing roles. Experience in transportation or business development fields will be considered.
• Strong skills in dealing with clients and selling to decision-makers with a consultative approach.
• Proficiency in computer usage, including a demonstrated capability with a suite of Microsoft Office products and broad-based internet networking tools such as LinkedIn.
• Excellent verbal and written communication skills.
• Ability to handle challenges resourcefully.
• Effective negotiation and closing techniques.
• Excellent organization and problem-solving skills.
• Ability to work effectively in team environments.