QSSU-BDE-BUSINESS
DEVELOPMENT
EXECUTIVE

About
the
job

Q-Sourcing
Limited
trading
as
Q-Sourcing
Servtec
is
a
man
power
management
solutions
firm operating
in
the
East
African
Region
in
the
countries
of
Uganda,
Kenya,
Tanzania,
Rwanda,
and South Sudan

Department:
Business
Development

Location:
Kampala
Uganda

Reports
To:
Business
Development
Specialist

Position
Overview:

The Business
Development Executive (BDE) is
a
dynamic,
results-driven
professional responsible for identifying and securing
new business
opportunities, nurturing client relationships, and
contributing
to revenue growth for a Human Resource Management firm. This
role demands strong communication and analytical skills, a comprehensive understanding
of HR services, and a
proven ability
to drive
strategic
growth across multiple
industries.

Key
Responsibilities:

Lead
Generation
&
Prospecting:

·
Identify
potential
clients
and
industries
that
could
benefit
from
the
firm's
HR services, including recruitment, talent management, employee benefits,
payroll,
and
training
solutions.

·
Conduct
market
research
to
discover
new
business
opportunities
and
trends
in HR services.

·
Generate new leads through
cold calling, networking, email campaigns,
and
leveraging
social
media
platforms
like
LinkedIn
and
work
closely
with
the
Growth
Managers for alignment and closure.

Client
Relationship
Management:

·
Build
and
nurture
long-term
relationships
with
new
and
existing
clients.

·
Act
as
the
primary
point
of
contact
for
prospective
clients,
responding
to
inquiries, understanding their HR needs, and presenting
customized solutions.

·
Manage
the
sales
process
from
initial
inquiry
to
contract
signing,
ensuring
a
smooth transition between business development and
client servicing teams.

Sales
and
Proposal
Management:

·
Create
compelling
and
customized
proposals,
presentations,
and
value propositions based on client needs for
Growth and Customer.

·
Negotiate
contracts
and
service
agreements
with
prospective
clients, ensuring
all
terms
are
mutually
beneficial.

·
Work
with
internal
teams
to
prepare
quotes,
service
level
agreements
(SLAs),
and other contractual
documentation.

Business
Strategy
&
Reporting:

·
Collaborate
with
the
senior
leadership
team
to
refine
the
firm’s
business development
strategy,
identifying
target
markets
and
potential
partners.

·
Track
and
report
sales
activity,
pipeline
status,
and
revenue
projections
to
management.

·
Analyze
competitors’
offerings
and
provide
recommendations
for
improving the firm’s business development
approach.

·
Monitor
client
satisfaction
and
engage
in
post-sales
relationship
management
to foster
repeat
business and
referrals.

Collaboration
with
Internal
Teams:

·
Work
closely
with
the
HR
consulting
and
operations
teams
to
ensure
a
seamless
delivery
of
HR
services
to
clients.

·
Communicate
client
feedback
and
requirements
to
relevant
departments to ensure services are tailored
and delivered effectively.

·
Collaborate
with
the
marketing
team
to
align
business
development initiatives
with
current
campaigns
and
digital
marketing
efforts.

Achieving
business
Targets:

·
Maintain
a
strong
accurate
sales
pipeline
and
actively
work
to
convert
leads into closed deals.

·
Continuously
seek opportunities for upselling and cross-selling additional HR
services
to
existing
clients.

Client
Retention
and
Satisfaction:

§
Ensure
that
all
clients’
needs
are
addressed
proactively,
ensuring
high
levels
of satisfaction.

§
Conduct
regular follow-up
meetings with
clients
to ensure ongoing
business
and service quality.

§
Address
client
concerns
promptly
and
work
towards
resolving
any
issues that
arise
during
the
course
of
the
business
relationship.

Academic
Qualifications:

·
Bachelor’s
Degree
/Diploma
in
Business
Administration,
Human
Resource
Management
or Marketing or related field

·
Minimum
of
3
years’
experience
working
with
or
supporting
research
teams,
recruitment
analytics,
or
collaboration
with
research/staffing
firms
is
a
strong
advantage.

Key
Skills:

·
Strong
understanding of HR services, such as recruitment, talent management,
employee benefits, and training solutions.

·
Excellent
communication
skills
(both
written
and
verbal)
with
the
ability
to
influence
and
negotiate at all levels.

·
Strong
networking,
presentation,