Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world’s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span:
ANNOTATION & LABELLING: Transcription, summarization, image and video classification and labeling. ENHANCING LLMs: Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking. DATA COLLECTION & GENERATION: From institutional languages to remote field audio collection. RELEVANCE & INTENT: Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output.
Want to join our Welo Data team? We bring practical, applied AI expertise to projects. We have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices. Help us elevate our clients' Data at Welo Data.
Main Purpose of the Job
The Business Development Director at Welo Data is responsible for shaping and executing a comprehensive strategy for long-term account growth and diversification. This leader will drive business transformation that allows Welo Data to accelerate the development of key relationships and build the structure and sales velocity that defines our organization.
Strategic Planning and Execution
Develop Long-Term Account Strategies Create and implement robust strategic account development plans focused on diversification and sustainable growth across existing and new accounts in the USA.
Market Analysis Continuously evaluate market trends, competitive landscape, and customer buying behaviors to refine account strategies and set measurable objectives.
Relationship Management
Executive Engagement Cultivate and maintain high-level relationships with client executive leadership to elevate partnerships to an enterprise level, ensuring alignment with their strategic objectives.
Client Advocacy Serve as a champion for clients within Welo Data, ensuring that their goals and long-term strategies are prioritized and addressed through the entire sales cycle and beyond.
Business Development
New Business Initiatives Identify opportunities for new lines of business and strategic offerings within named accounts. Pair closely with solutions and operations to identifykey customer needs and scope the early shape of customer engagements.
Cross-Solution Opportunities Drive the integration of cross-functional solutions, ensuring that clients receive comprehensive service offerings that enhance their experience and drive value.
Opportunity Management
Pipeline Oversight Manage the end-to-end sales pipeline, including opportunity identification, qualification, and closing. Utilize Salesforce for centralized tracking and reporting to ensure visibility and accountability.
Forecasting and Quota Management Develop and maintain a rolling 12-month bookings forecast. Achieve and exceed established quotas for both existing and new bookings within assigned customer segments.
Team Collaboration and Leadership
Collaborative Strategy Development Engage with cross-functional teams (e.g., Squad/Operations Leadership, Business Development Directors, Subject Matter Experts) to align on account strategies, address escalations, and optimize customer satisfaction.
Mentorship and Guidance Provide leadership and mentorship to the account management team, fostering a culture of excellence and continuous improvement.
Contract Management
Contract Negotiations Oversee the negotiation and management of key contracts (MSAs, SOWs), ensuring that agreements are accurate up-to-date, centrally stored, and that renewal timelines are proactively managed. Contract terms need to be comprehensive and pursuant of mutual benefit, to protect the long term relationship between the account.
Financial Oversight Collaborate with the finance team to manage customer financials, ensuring profitability and adherence to budgetary constraints.
Performance Metrics and Reporting
KPI Development Establish key performance indicators to measure the effectiveness of account strategies and relationship management efforts.
Regular Reporting Prepare and present regular updates to the executive team on account performance, strategic initiatives, and areas for improvement.
Education Bachelor’s degree in Business Administration, Marketing, or related field; MBA preferred.
Experience 10+ years of experience in strategic account management, business development, or related fields, with a proven track record in executive-level client engagement and revenue growth within the AI industry.
Skills Exceptional leadership, negotiation, and analytical skills; ability to synthesize complex information and present it effectively to stakeholders at all levels.
Base Salary: $140K - $165K.
For over 25 years, Welocalize has helped some of the world's largest organizations improve customer engagement through the power of localized content. Since our founding in 1997, we've been a leader in applying innovative technology and adopting AI to deliver the highest quality translations quickly, efficiently, and at scale. Our proven track record showcases tangible business outcomes, including higher marketing conversion rates, regulatory compliance, increased customer satisfaction and retention, intellectual property protection, higher adoption rates, and improved data with enhanced models.
At the heart of our innovation is OPAL, our advanced Service Delivery Platform, ensuring every translation is fast, effortless, and impeccably accurate. This technology, combined with our extensive network of over 250,000 linguistic experts in more than 250 languages, allows us to deliver multilingual content transformation services that are unmatched in quality and relevance.
Our global team of industry specialists is dedicated to enabling your teams to achieve global business outcomes. From translation and localization to NLP-enabled machine learning training data, and data annotation, we blend cutting-edge technology with human insight across every project.
