Job Description

Job Title: Business Development Associate

Pay Rate: $20.00 - $22.00 per hour

*This role is also eligible for an incentive compensation of $2.00 per definite room night generated from approved leads that convert to definite business, between mid-November and March 31st.

Job Summary

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

The Business Development Associate is responsible for identifying and qualifying new group business opportunities that support The Broadmoor's occupancy and revenue goals during key need periods. Through research, prospecting, and collaboration with the sales team, this role generates qualified leads that drive room nights, bookings, and revenue while supporting the resort's overall group sales efforts.

Our employees represent the Broadmoor brand and are Ambassadors of our Forbes Five-Star and AAA Five Diamond Standards. Learn more about Broadmoor here.

What you will be doing:

• Researching and identifying potential group business opportunities that align with The Broadmoor's need periods and revenue goals.
• Prospect new organizations and uncover opportunities from past, lost, or inactive accounts.
• Qualify leads by gathering key meeting and event details, including dates, room night potential, and decision-maker information.
• Submit qualified opportunities for review and approval by sales leadership.
• Maintain accurate records of sourcing activities, lead status, and account information.
• Utilize industry resources, databases, and technology tools to identify and develop new business opportunities.
• Support occupancy and revenue growth during key need periods, particularly between mid-November and March.
• Generate qualified leads that result in room nights, revenue, and definite bookings for the resort.
• Collaborate closely with sales leadership to ensure focus on the most promising prospects and business opportunities.
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines.
• Other duties as assigned.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for

• Strong research, prospecting, and business development skills.
• Minimum of a high school diploma or General Education Degree (GED) equivalent.
• Highly organized individuals with strong attention to detail and accurate record-keeping abilities.
• Comfortable utilizing databases, CRM systems, AI tools, and industry resources to uncover new business opportunities.
• Excellent communication and relationship-building skills.
• Self-motivated and results-driven with the ability to work independently.
• Strong analytical and problem-solving skills, with the ability to evaluate opportunities and prioritize prospects.
• Proven ability to manage multiple projects and maintain a consistent pipeline of qualified leads.
• Collaborative team player who works effectively with sales leaders and stakeholders.
• Naturally curious and persistent, with a passion for uncovering new business opportunities.
• Previous experience in hospitality sales, group sales, business development, recruiting, or lead generation is preferred.
• Experience using Cvent, Delphi, CRM systems, or similar sales and prospecting platforms preferred.
• Knowledge of meetings, events, group business, or the hospitality industry preferred
• Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times.

Reasonable accommodations will be made for individuals with disabilities

Don’t meet all the qualifications/required skills? If you are committed to joining a team that provides world-class service, we encourage you to still apply. At the Broadmoor, we are looking for exceptional team members that are willing to learn, grow and deliver 5-star service to our guests.

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally.  By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

Benefits – Employees are offered expansive benefits including Health & Dental, 401k, local discounts. Please click here for a comprehensive list of benefits.

Career Development – We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.

Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.

This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early for full consideration. If necessary, this posting will remain open until filled.