Job Description

CAMS is part of the Associa family.

Are you looking to join a company that values a supportive culture, inclusion, and growth? CAMS (Community Association Management Services), one of the fastest-growing HOA management companies in the southeastern US, was founded on the simple idea that people and relationships come first, and this idea is at the core of everything we do. At CAMS, you will be immersed in a technologically advanced and team-oriented company.

Why CAMS Needs You

CAMS is looking for a Business Development Associate to join our team. The Business Development Associate is responsible for facilitating and executing the CAMS sales process in their respective region(s). They will manage their lead pipeline. The Business Development Associate will create effective business plans to seek out and develop relationships with potential clients, generate and maximize growth opportunities, increase brand loyalty, and obtain goals. Oversee sales calls and meetings, provide feedback on proposals and agreements, and assist with the transition operations to ensure all expectations and requirements are met. Business Development Associates report to the VP of Business Development.

What You'll Do Here

Lead generation & management: Build and maintain a healthy sales pipeline of qualified prospects. Actively identify and generate new business leads, initiating contact with potential clients to share information about the company and its services. Qualify leads through web searches, search engines, and cold calling prospective and existing customers in assigned areas to seek out and develop new business to increase market share.

• Oversee the ongoing development, implementation, and tracking of prospect engagement.
• Develop new relationships and nurture existing relationships through outbound calls to engage and follow-up with potential and existing referral sources via telephone and email, identifying and qualifying new prospective leads.
• Identify, cultivate, manage, and track new opportunities, promptly respond to and follow up on potential client inquiries from various channels using appropriate methods; and provide support.
• Schedule meetings, follow-ups, and other communications to secure new business. Actively participate in calls, listen attentively to understand prospect challenges and needs; qualify leads based on established criteria, and prioritize follow-up actions.
• Drive and document business development activities, ensuring data integrity and facilitating smooth tracking of account activity/pipeline progress. Ensure the CRM is consistently updated, maintaining accurate records of prospective client information, leads, and target accounts. Leverage this data to drive business decisions and advance the company’s goals.
• Present the company’s services, aligning solutions with prospects' needs and effectively communicating the value proposition while addressing initial inquiries.
• Precise coordination (having previously researched their association and specific requirements) of proposals, presentations, questionnaires, and agreements. Convey the expectations and outcomes of all [clear details, critical timeframes, etc.].

Company growth: Have a strong understanding of CAMS internal processes and company policies, along with the solutions that they provide. Understand the company’s goals and continually seek out innovative ways to communicate our value to potential clients; enhance CAMS's reputation. Set and forecast sales targets by identifying, advancing, and closing deals.; ensure they are met. Responsible for new, organic account growth in a goal-established environment; should meet and exceed annual new business goals while supporting the sales process from start to finish. Focus on signing new accounts, developing key relationships within respective markets, and selling CAMS services to new clients.

• Help establish and contribute to marketing development and initiatives. Monitor competition and keep on top of industry market and trends.
• Build and maintain good working relationships with internal teams to increase opportunities and target new sales through referrals and references. Work with respective regional offices to set a “road map” for growth within their market(s). Attend operational staff meetings to give sales reports and contest updates.
• Participate in professional, industry-related educational opportunities [vendor relationships, education programs, local tradeshows & expos, builder/realtor groups, advertisements, grassroots efforts, local government relations, etc.]

Qualifications

• Proficient in Microsoft Office Suite
• Knowledge and utilization of CRM, preferably HubSpot
• Highly detailed, strong organizational skills, task-oriented
• High-level written and verbal communication skills
• Demonstrates strong and effective customer service and relationship-building skills: Ability to immediately develop rapport with potential clients during and after the sales process
• Anticipate work requirements and take ownership of tasks; Ability to meet deadlines and work under pressure to meet a goal
• This is a remote position as long as you are located in North Carolina or South Carolina

Preferred Education, Licensing, and Experience

• Four-year college degree; 6-8 years of professional experience or an equivalent combination of education and experience
• 5+ years of community association management industry experience; CMCA+ preferred

Salary & Benefits

The base salary for this position is $45,000 - $50,000 annually, determined by the candidate’s qualifications and will be further discussed during the interview process. Travel is required with this position and with mileage reimbursement.

The CAMS compensation package includes

• Paid Time Off
• Company Paid Holidays
• Comprehensive medical, dental, and vision plans
• 401(k) with employer match at 1-year mark of employment
• Life Insurance
• Short-term & Long-term Disability
• Accident & Critical Illness coverage
• Employee Assistance Program
• Business mileage reimbursement