Job Description

About Citco

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

We are seeking a highly analytical and results-driven Business Development Analyst to support our sales team in driving revenue growth and improving sales performance. The successful candidate will optimize our CRM system, develop insights-driven reports, conduct market research and analysis, and provide data-driven recommendations to inform sales strategies. The ideal candidate will have strong analytical and communication skills, with experience in CRM systems, data analysis, and market research.

Key Responsibilities:

CRM Optimization:

• Analyze and optimize our CRM system to ensure data accuracy, completeness, and integrity.
• Develop and maintain CRM workflows, dashboards, and reports to support sales team activities.
• Identify and implement process improvements to enhance sales productivity and efficiency.

Reporting and Analytics:

• Design, develop, and maintain reports and dashboards to provide insights on sales performance, customer behavior, and market trends.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Present findings and recommendations to reporting manager, sales leadership & relevant stakeholders.

Market Research and Analysis:

• Conduct market research to identify industry trends, client needs, and competitor activity.
• Analyze market data to inform sales strategies and identify new business opportunities
• Develop and maintain a comprehensive understanding of our target markets and customer segments

Sales Support:

• Provide data-driven insights and recommendations to support sales strategy development and execution
• Collaborate with sales team members to develop sales plans, identify new business opportunities, and enhance relationships
• Assist in the development of sales forecast models and pipeline analysis

Technical Skills:

• Bachelor's degree in Business Administration, Marketing, or a related field
• 2+ years of experience in business development, sales operations, or a related field
• Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights
• Proficiency in CRM systems and Microsoft Office
• Excellent communication and presentation skills, with the ability to effectively convey insights and recommendations to non-technical stakeholders
• Strong time management skills & ability to communicate effectively
• Strong attention to detail, with the ability to manage multiple projects and priorities

Our Benefits

Your wellbeing is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.