Job Description

Key Responsibilities

• CRM & Brief Management:
• Process and enter incoming project and campaign briefs from clients and internal teams into the CRM accurately and promptly.
• Update CRM records and carry over unfinished campaigns to subsequent tracking periods.
• Sales Order (SO) Administration:
• Draft, process, and issue additional Sales Orders (SOs) as requested by internal teams.
• Data Maintenance & Reporting:
• Conduct weekly data audits and updates across CRM and operational tracking sheets.
• Maintain comprehensive tracking files and liaise with the BD team regarding completed vs. ongoing project statuses.
• Team Coordination & Operations:
• Maintain active communication with the BD team to track project deliverables, deadlines, and outstanding administrative tasks.

Qualifications & Requirements

• Education: Currently pursuing or recently graduated with a degree in Business Administration, Management, Communications, or a related field.
• Technical Skills:
• Proficiency in Google Workspace (Google Sheets, Docs, Slides) or Microsoft Office (Excel, Word).
• Basic familiarity or hands-on experience with CRM systems is a plus.
• Key Competencies:
• Meticulous attention to detail and strong data organization capabilities.
• Clear, proactive, and effective written and verbal communication skills.
• Solid time-management skills with a demonstrated discipline for meeting weekly deadlines.
• Strong accountability, self-motivation, and eagerness to learn in a fast-paced environment.

What You’ll Gain

• Direct experience in sales operations and commercial workflows.
• Mentorship and collaboration with cross-functional business development teams.
• Exposure to real-world CRM database management and operational strategy.