Job Description

Position Type

Part-time / Contract / Internship-to-hire
Estimated hours: 20–25 hours per week
Potential to expand based on performance and business needs.

TruBlue of Flower Mound provides home maintenance, repair, and senior-focused home safety improvement services in the North Dallas / Flower Mound area. We are developing a senior fall-risk reduction initiative designed to help older adults identify home safety risks, improve aging-in-place readiness, and reduce preventable fall hazards through practical home modification support.

We are looking for a motivated and reliable Business Development / Outreach Coordinator to help build relationships with senior-related referral partners and support our Senior Fall Risk Reduction Initiative. This role will focus on outreach to senior communities, healthcare-related organizations, aging service providers, home care agencies, real estate professionals, and other local referral sources.

The ideal candidate is comfortable with phone calls, in-person visits, follow-up communication, and working with older adults and their families in a professional and empathetic manner.

Key Responsibilities

Business Development / Outreach

• Identify and contact local senior-related referral sources, including senior living communities, home care agencies, physical therapy clinics, occupational therapy providers, geriatric care managers, senior centers, churches, nonprofits, and real estate professionals.
• Conduct phone outreach, email follow-ups, and in-person visits.
• Schedule meetings with potential referral partners.
• Present the company’s senior home safety services and fall-risk reduction initiative.
• Maintain regular follow-up with referral sources to build trust and generate qualified leads.

FRI Assessment Support

• Help schedule Senior Fall Risk Inspection / FRI visits with interested seniors or family members.
• Assist with basic home safety assessment documentation using the company’s checklist and scoring tool.
• Take photos, record observations, and organize assessment data based on company guidelines.
• Help prepare simple follow-up summaries for customers and internal review.

Lead Management

• Track all outreach activity, referral contacts, appointments, leads, and follow-ups.
• Update CRM / spreadsheet records accurately and on time.
• Coordinate with the owner and Lead Handyman for estimate preparation and job follow-up.
• Support customer follow-up after assessments and completed work.

Research / Partnership Support

• Assist in identifying potential medical advisors, public health experts, PT/OT professionals, university contacts, and senior service agencies.
• Help prepare basic meeting materials and follow-up notes.
• Support documentation needed for the senior fall-risk reduction initiative.

Required Qualifications

• Strong communication skills in English.
• Comfortable making phone calls and visiting local businesses/organizations.
• Professional, polite, and reliable.
• Able to work independently with clear weekly goals.
• Comfortable interacting with seniors and their family members.
• Detail-oriented and able to document activities accurately.
• Valid driver’s license and access to reliable transportation.
• Basic computer skills: Google Sheets / Excel, email, CRM or similar tools.

Preferred Qualifications

• Experience in senior care, home care, healthcare, physical therapy, occupational therapy, public health, social work, real estate, community outreach, or local B2B sales.
• Existing relationships in the senior care or healthcare community in the North Dallas / Flower Mound / Lewisville / Denton County area.
• Experience with referral-based sales.
• Interest in aging-in-place, senior safety, public health, or healthcare cost reduction.
• Bilingual ability is a plus but not required.

Performance Expectations — First 90 Days

• Build a list of 50+ senior-related referral targets.
• Contact at least 30 referral sources.
• Complete 10–15 in-person or Zoom meetings with referral partners.
• Generate 20–30 qualified senior home safety leads or assessment opportunities.
• Support completion of 20–30 FRI assessments.
• Maintain accurate outreach and lead records.
• Demonstrate professionalism, reliability, and ability to follow up consistently.

Compensation

Compensation will be based on experience and availability.
Possible structure:

• Part-time hourly compensation
• Monthly fixed stipend
• Performance bonus based on qualified FRI appointments, completed assessments, or closed projects
• Potential full-time opportunity depending on performance and business growth

Important Note

This role is not only a sales role. It requires empathy, patience, accurate documentation, and a genuine interest in helping seniors live more safely at home.