Job Description

You put people at the heart and take pride in the impact of your work.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

Work as part of a team delivering specialist business support, coordinate confidential business responses, activities, and outcomes, and demonstrate self-management to prioritise work, foster team collaboration and drive continuous improvement within in the business.

You’ll coordinate and prepare data analysis, business and budget plans, draft complex correspondence, and manage short– to medium term critical projects in a fast-paced environment.

You’ll build efficient processes and strengthen reporting by consolidating data, supporting strategy and project scheduling, and navigating competing priorities across diverse stakeholders operating in a 24/7 customer focused business.

For more information on this position and business unit, view the and information pack

About you

our strong planning, organisational, business system, and analytical skills - developed across administrative, project or business support roles - enable you to excel in managing competing priorities, delivering accurate reporting and supporting the Deputy Executive Director and their direct reports.

You’re recognised as a trusted collaborator, skilled at synthesising data, drafting high quality correspondence, and providing responsive support to senior leaders and varied stakeholders.

You’re experienced in streamlining processes, modelling data, and adapting to transformational change, and you bring structure, clarity, and proactive problem-solving skills to drive effective business outcomes.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At Sydney Trains, our rail services keep Sydney moving by putting our customers at the centre of everything we do. We work with our local communities to deliver safe, timely and efficient rail services 24 hours a day, seven days a week.

Our trains and network are evolving to meet the needs of our customers now and well into the future. We’re continuing to integrate technological innovations that help us deliver a smarter and more sustainable network.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers

This is an in-person, on-site role.

Apply today

Applications close 11:59 PM Sunday, 12 April 2026

For more information about this role, please contact SHARON.CHARLES@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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