Job Description

About This Position

Summary The Business Controls Systems Manager at Carrier reports to the Senior Manager, Business Controls within the Controllership Finance Systems organization. The position provides functional oversight, strategy, and continuous improvement for technology solutions supporting global Controllership processes, with a core focus on BlackLine (Account Reconciliations and Tasks). Serving as a bridge between Controllership, Record to Report, Digital Technology, and global Finance teams, the role is responsible for translating accounting requirements into system solutions, driving automation, supporting Finance transformation projects (including migrating reconciliations to Central Finance/CFIN-sourced data), and providing secondary support for Optro and custom workflow tools.

Key Responsibilities

• Support BlackLine Strategy and Continuous Improvement: Advance BlackLine's functional strategy and capabilities (including Account Reconciliations and Tasks) and act as the liaison across Finance users, Controllers, Record to Report, Finance Systems support, and Digital Technology.
• Contribute to Finance Transformation: Facilitate the transition of BlackLine account reconciliations to Central Finance (CFIN)-sourced data as general ledgers become available, handling reconciliation readiness, testing, data-feed updates, and implementation.
• Partner on System Enhancements and Deployments: Coordinate Finance Systems deployments and process enhancements with segment Controllers and Record to Report teams, including documenting business requirements and managing unit, regression, and user acceptance testing.
• Oversee BlackLine Functional Governance: Maintain functional oversight over system configuration, application maintenance, and issue escalation alongside day-to-day operational support teams.
• Improve Processes Through Automation: Identify and execute process improvement and automation initiatives alongside process owners, including requirement definition, testing, and tracking value realization.
• Connect Finance and Technology: Collaborate with Digital Technology and integration teams to translate accounting needs into system/data specifications, troubleshoot technical issues, and ensure accurate data flows between source systems and financial applications.
• Support Broader Business Controls Systems Portfolio: Serve as backup functional support for Optro and custom Finance workflow solutions to drive standardization across global processes.

Basic Qualifications

• Bachelor’s Degree
• 5+ years of related experience within a fast-paced global organization.
• 3 + years of experience in public company accounting, public accounting, internal audit, internal controls, or supporting/implementing financial systems and business processes.
• 3+ years of understanding of accounting principles, account reconciliations, financial close cycles, and internal control frameworks.

Preferred Qualifications

• Bachelor’s Degree in Accounting, Finance, Business
• MBA or relevant professional certification.
• Hands-on experience supporting BlackLine or an equivalent account reconciliation system.
• Prior experience with Optro and/or SAP Central Finance (CFIN).
• Exposure to project management, facilitation, interpersonal, and communication skills, with a track record of influencing cross-functional stakeholders and leadership as well as change management
• Strong analytical, problem-solving, and detail-oriented mindset with an interest in technology.