Ryan

Business Continuity Manager, Information Security

Ryan  •  Plano, TX (Hybrid)  •  23 days ago
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Job Description

Why Ryan?

  • Hybrid Work Options

  • Award-Winning Culture

  • Generous Personal Time Off (PTO) Benefits

  • 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)

  • Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement

  • Benefits Eligibility Effective Day One

  • 401K with Employer Match

  • Tuition Reimbursement After One Year of Service

  • Fertility Assistance Program

  • Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

This position will be encouraged to enhance and mature existing processes, working closely with IT, Security, and Senior Leadership. A proactive, solutions-oriented mindset with the ability to manage competing priorities efficiently and effectively is essential. This leader provides operational management of business continuity capabilities to ensure the organization can effectively respond to and recover from disruptions while maintaining critical business functions.

Duties and Responsibilities aligned with Key Results:

People:

  • Create a positive team member experience.
  • Will lead business continuity team activities, including coordination of planning, testing, and response efforts.
  • Provide leadership for the work group through subject matter expertise in business continuity, crisis management, and resilience planning.
  • Support Vice President, Risk and Governance/Information Security to develop and maintain a comprehensive business continuity program aligned to enterprise risk priorities.
  • Promote a culture of resilience and preparedness across the organization.

Client:

  • Build relationships across practice areas to promote business continuity awareness and improve adoption of resilience practices.
  • Partner with business units to identify critical processes and ensure continuity strategies meet operational and client service expectations.
  • Ensure continuity capabilities support the protection of client commitments and service delivery during disruptive events.

Value:

  • Develop, implement, and maintain the Firm’s Business Continuity Management (BCM) program.
  • Conduct Business Impact Analyses (BIA) and risk assessments to identify critical functions, dependencies, and recovery requirements.
  • Coordinate and lead business continuity testing exercises, including tabletop, simulation, and technical recovery tests.
  • Analyze test results and drive continuous improvement through corrective actions and program enhancements.
  • Establish and maintain crisis management and incident response coordination processes for business disruptions.
  • Ensure continuity plans are documented, maintained, and aligned with business and regulatory requirements.
  • Collaborate with IT to ensure alignment between business continuity and disaster recovery strategies, including system recovery objectives (RTO/RPO).
  • Support third-party risk management efforts by evaluating vendor continuity capabilities.
  • Provide reporting and metrics on program maturity, risks, and testing outcomes to leadership.
  • Assist with the selection and implementation of business continuity tools and technologies.
  • Support enterprise governance, risk management, and compliance (GRC) initiatives related to resilience and operational risk.
  • Assist with development, implementation, and execution of policies and procedures to ensure operational resilience and regulatory compliance.
  • Assist coordination efforts during actual disruption events, ensuring effective communication and recovery execution.
  • Manage continuity-related projects and provide expert guidance on resilience matters for broader organizational initiatives.
  • Other work or projects as assigned.

Education/Experience:

  • Bachelor’s or master’s degree in business administration, risk management, information systems, or a related field.
  • 5–7 years of experience in business continuity, disaster recovery, risk management, or related disciplines.
  • Experience conducting Business Impact Analyses (BIA), risk assessments, and continuity planning.
  • One or more years of managerial or program leadership experience preferred.
  • Experience coordinating crisis management or incident response activities.
  • Familiarity with IT disaster recovery concepts, infrastructure, and cloud environments.
  • Experience with business continuity tools and planning platforms is a plus.
  • Experience with regulatory and compliance requirements related to operational resilience.

Preferred Experience:

  • Knowledge of frameworks such as ISO 22301, NIST, FFIEC, or similar resilience and continuity standards.
  • Experience integrating business continuity with enterprise risk management and cybersecurity programs.

Certificates and Licenses (preferred):

  • Accredited certifications a plus, such as: CBCP (Certified Business Continuity Professional), MBCI, CRISC, CISM, or similar.

Computer Skills:

  • Advanced in all Microsoft Office applications.
  • Experience with continuity planning or GRC platforms preferred.

Compliance:

Job duties are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records.

Work Environment:

  • Standard indoor working environment.
  • Position requires regular interaction with employees at all levels of the Firm and coordination with external vendors and partners.
  • Occasional long periods of sitting while working at a computer.
  • Must be able to lift, carry, push, or pull up to 15 lbs.
  • Travel requirement: less than 10%.
Ryan

About Ryan

Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Plano, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is an 11-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 6,500 professionals and associates serves over 77,000 clients in more than 80 countries, including many of the world’s most prominent Global 5000 companies. More information about Ryan can be found at ryan.com.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Dallas, Texas
Year Founded
Unknown
Website
ryan.com
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