AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them – and their families – when we’re needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive.
The Business Resilience Specialist will be responsible for building and maturing the business resilience programs – including Business Impact Assessment (BIA), Business Continuity Planning (BCP), Disaster Recovery (DR) and Crisis Management – to ensure best in class operational availability. Operating within the organization’s core values and operating principles, this role establishes robust governance structures, rigorous testing protocols, and clear recovery policies to safeguard our operations. The Specialist ensures that the company’s continuity and recovery strategies meet or exceed regulatory expectations and industry best practices. The role also works closely with cross-functional teams and all levels of management (including IT, Information Security, Facilities, Enterprise Risk Management, and Compliance) to promote a coordinated and effective approach to organizational resilience.
How You’ll Work
Work Solution: Hybrid
Relocation Eligibility: Available
What You’ll Do
In this role you will lead the AAA Life's enterprise-wide business resilience program, including Business Impact Assessments, Business Continuity Planning, Disaster Recovery, and Crisis Management. You will establish standardized methodologies, tools, and governance frameworks to identify critical processes, define recovery objectives, and ensure plans are current, tested, and effective. You will partner closely with IT and business stakeholders to develop and validate disaster recovery capabilities and coordinate regulatory testing. You will serve as the primary facilitator for crisis management, leading preparedness activities, simulations, and real incident responses. You will ensure ongoing regulatory compliance through monitoring requirements, reporting program metrics, and engaging leadership. You will drive training, awareness, and cross-functional coordination to embed a strong culture of resilience across the organization.
Basic Qualifications
Preferred Qualifications
AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future.
AAA Life Insurance Company is fueled by our mission of providing financial security and peace of mind to AAA members through our life insurance products, delivering on the outstanding customer service that members have come to expect from the AAA brand. Whether you purchase a policy through our trusted agents, online, over the phone, or by mail, our focus is fulfilling on the promise we make to you.
Founded in 1969, AAA Life is built on the trust Americans place in the AAA brand. We are continually inspired to be a leading provider of life insurance to AAA members. Our priority is to ensure our policyholders have a smooth and easy process in securing life insurance coverage, with innovative products and exceptional customer service that meet their needs at whatever stage of life they are in. With over 1.8 million active policies, AAA Life has a rating of A (Excellent) from AM Best as of August 2024.
Our mission and vision are exemplified in our associates, who work collaboratively to fulfill our core values which include putting members first, enhancing the AAA brand, inclusive diversity and working in symphony to drive results that deliver on our promise to AAA members and contribute to the success of AAA Life.
Join AAA Life, our associates, our agents and AAA club partners as we continue on life’s journey together.
Life insurance underwritten and annuities offered by AAA Life Insurance Company, Livonia, Michigan. AAA Life Insurance Company is licensed in all states except NY.
CA Certificate of Authority #07861. Products and their features may not be available in all states.
