Job Description

We are seeking an experienced Business Continuity Coordinator with a strong background in Capital Markets, Risk Management, and Business Continuity Planning to support enterprise resiliency and operational risk initiatives within a large financial services environment. The successful candidate will work closely with cross-functional stakeholders across Technology & Operations, Risk, and business teams to ensure Business Continuity Plans (BCPs), Disaster Recovery (DR) processes, and resiliency controls remain aligned with enterprise standards and operational requirements.

This role is ideal for a detail-oriented professional who thrives in a highly collaborative environment and is comfortable managing multiple deliverables, coordinating testing activities, and supporting audit and control functions within a regulated banking environment.

Location: Toronto, ON (Hybrid – 1 day in office weekly)
Contract Length: 12 Months (Extension or FTE Conversion Possible)
Hours: 9 AM–5 PM EST (Occasional Weekend Work Required)

Pay: T4: $24 // IC: $27
RESPONSIBILITIES

• Coordinate and support Business Continuity Planning (BCP) and Disaster Recovery (DR) activities across Capital Markets Technology & Operations teams.
• Facilitate and execute Disaster Recovery testing activities to validate recovery strategies and operational readiness.
• Conduct notification testing to confirm employee availability and communication effectiveness across designated devices and channels.
• Support BCP walkthrough exercises and alternate work area testing to ensure operational continuity procedures are effective and compliant.
• Perform quality assurance (QA) reviews of Business Continuity Plans to ensure alignment with enterprise standards, controls, and governance requirements.
• Provide audit support during internal and external reviews by gathering documentation, evidence, and control-related materials related to business continuity processes.
• Partner with cross-functional stakeholders to maintain accurate and up-to-date continuity documentation reflecting current business operations and dependencies.
• Track testing schedules, remediation items, action plans, and deliverables to ensure timely completion and reporting.
• Assist with identifying operational risks, gaps, and control deficiencies related to continuity and resiliency processes.
• Prepare clear documentation, reports, and status updates for stakeholders and leadership teams.

QUALIFICATIONS

• 3+ years of experience in Business Continuity Planning, Disaster Recovery, Operational Risk, or related risk and controls functions.
• Strong understanding of business continuity concepts, resiliency frameworks, and operational risk management practices.
• Experience coordinating DR testing, continuity exercises, audit support activities, or control validation initiatives.
• Demonstrated ability to manage multiple priorities, timelines, and stakeholder deliverables in a fast-paced environment.
• Strong business acumen with the ability to understand operational impacts and broader strategic objectives.
• Excellent written and verbal communication skills with strong documentation capabilities.
• Strong organizational and time management skills with the ability to work independently and collaboratively.
• Experience working within financial services, banking, or other regulated environments preferred.
• Proficiency with Microsoft Office tools including Excel, Word, PowerPoint, and SharePoint.

Preferred

• Previous experience within Capital Markets, Technology & Operations, or enterprise risk functions.
• Experience supporting internal or external audit activities within a banking or financial institution environment.
• Knowledge of enterprise governance, compliance, or control frameworks.
• Post-secondary education in Business Administration, Economics, Accounting, Finance, or related discipline.
• Familiarity with enterprise continuity management standards and testing methodologies.

Education

• Post-secondary degree or diploma in Business, Finance, Risk Management, Economics, Accounting, or a related discipline.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.