Job Description

Business Continuity and Incident Management Vice President

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Business Continuity and Incident Management Vice President to join our Pershing team. This role is in Manchester.

In this role, you’ll make an impact in the following ways:

• Acting as Resilience and Incident Coordinator, responsible for advising and assisting business and technology, leads across the EMEA and US businesses in maintenance of business continuity plans, within the Fusion platform, and incidents within ServiceNow.
• Leading on Business Continuity testing, including notification testing, procedures, logistics and annual sign offs. Working in collaboration with each business function ensuring we are compliant with auditable regulatory and enterprise-wide requirements. This will include tracking progress and providing weekly and monthly management information.
• Incident management, including assisting and guiding Resilience and Business Leads during operational disruptions or tests. This will include gathering operational impacts, providing incident alerts and in extremis may include chairing the Pershing EMEA Crisis Management Team meeting and may include out of office hours work.
• Leading or assisting with post incident / test reviews to ensure lessons relating to Business Continuity are captured and action plans are produced and implemented.
• Assist with or organise user acceptance testing following any change, including disaster recovery exercises, data center rotations, software releases or large-scale projects. Including identifying business testers, issuing instructions and tracking test results. This will likely be conducted out of hours, including weekends.
• Acting as subject matter expert on Business Continuity requirements as stated in enterprise-wide policy and standard. This will include advising senior stakeholders of new requirements as necessary.
• Providing Business Continuity updates to clients upon request, as part of due diligence or Request for Proposal questionnaires.
• Representing Pershing EMEA at Enterprise and Pershing-wide Business Continuity forums. Including providing updates on our preparedness or recent operational incidents and tests.
• Providing training as necessary related to Business Continuity including senior stakeholders

To be successful in this role, we’re seeking the following:

• Strong stakeholder management skills and ability to collaborate across all business functions.
• Strong background in technology risk and business continuity
• Strong presentation skills and ability to train and guide others through Business Continuity requirements.
• Proficiency with excel and PowerPoint.
• Experience of project work, including implementation of new processes and regulations.
• An industry recognised Business Continuity qualification (such as CBCP) is desirable.
• Experience working in financial services is preferred.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here’s a few of our recent awards:

• America’s Most Innovative Companies, Fortune, 2025
• World’s Most Admired Companies, Fortune 2025
• “Most Just Companies”, Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.