Job Description

Job Title: Process Support Manager

The Process Support Manager leads process support activities to ensure operational efficiency, consistency, and continuous improvement across business functions.

Key Responsibilities

• Define and govern process support frameworks and standards
• Oversee process performance, KPIs, and compliance
• Lead process optimization and continuous improvement initiatives
• Manage cross-functional stakeholders and dependencies
• Ensure process risks and issues are identified and mitigated
• Coach and develop process support teams

Qualifications & Skills

• 7–12 years of experience in process management or operations roles
• Strong understanding of process improvement methodologies (Lean, Six Sigma, etc.)
• Excellent stakeholder and changing management skills

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.The exceptional EY experience. It’s yours to build. EY | Shape the future with confidenceEY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.