VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture
As a Business Consultant, you will support business leaders to define and deliver strategic change that improves operational performance and customer outcomes.
You lead diagnostics, shape transformation opportunities, and design optimised processes and operating models.
You develop robust business cases and actionable roadmaps, partnering with delivery teams to ensure change is adopted and measurable value is realised.
This role drives structured problem solving and builds sustainable capability within the business.
Lead structured discovery and diagnostic engagements to define business challenges, identify root causes, quantify impact, and uncover opportunities for value creation.
Design target operating models, optimised processes, and transformation roadmaps aligned to strategic priorities, delivery constraints, and measurable outcomes.
Develop and challenge robust business cases that clearly articulate value, cost, risks, dependencies, feasibility, and investment considerations.
Facilitate senior stakeholder workshops and decision forums to build alignment, address complex trade-offs, and support timely, evidence‑based decisions.
Define benefits realisation frameworks and performance measures to ensure value is tracked, reported, and sustained post‑implementation.
Provide change leadership across transformation initiatives, including stakeholder engagement strategies, impact assessments, communication planning, and adoption enablement.
Partner with programme, portfolio, and delivery teams to translate strategic intent into executable plans, ensuring alignment between design, governance, and delivery outcomes.
Support governance structures with structured insights, options, and recommendations to enable effective risk management and informed executive decision‑making.
Coach and mentor teams on consulting methodologies, structured problem solving, and continuous improvement practices to strengthen organisational capability.
What skills you will bring
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
We support your development through:
• Opportunity to deepen expertise in operating model design and value realisation frameworks.
• Opportunity to lead increasingly complex cross-functional transformation initiatives.
• Capability building in automation and digital transformation opportunities.
• Hands on consulting and continuous improvement initiatives.
Advanced consulting methodologies and structured problem‑solving.Operating model design and business architecture fundamentals.Process mining interpretation, automation identification, and intelligent automation frameworks.Stakeholder facilitation, benefits realisation, and change adoption methodologies.Data‑driven decision‑making and value tracking.
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
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LinkedIn: https://www.linkedin.com/company/vois/
Facebook: https://www.facebook.com/voisglobal
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You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2
At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us.
Through our technology we empower people, connecting everyone regardless of who they are or where they live, we protect the planet and help our customers do the same.
But we’re not just shaping the future of technology for our customers – we’re shaping the future for everyone who joins our team too. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable, more inclusive world.
If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities and support to help you belong and make a real impact.
#TogetherWeCan
