Job Description

Requisition No: 871495

Agency: Highway Safety and Motor Vehicle

Working Title: BUSINESS CONSULTANT I (WT: MS BUSINESS CONSULTANT I) - 76002042

Pay Plan: Career Service

Position Number: 76002042

Salary: $37,067.28 Annually

Posting Closing Date: 03/21/2026

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DIVISION OF MOTORIST SERVICES

BUREAU OF ISSUANCE OVERSIGHT

RESEARCH & PROCEDURE

*Career Service (CS) Opportunity*

*Open Competitive Advertisement*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Brian Rivera, (850) 617-2992

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Paid Parental Leave
• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities

As an MS Business Consultant I, you will work closely with the Operations Services Manager and the Operations and Manangement Consultant Manager. MS Business Consultant I will work independently creating, monitoring, analyzing and updating the procedures, policies, forms and other communications for Motorist Services and the Motorist Modernization projects. Responsible for independently researching laws, policies and procedures, analyzing legislative bills, researching correspondence and drafting responses, researching questions from tax collectors and other customers and providing responses, and preparing reports as required. The MS Business Consultant I will also assist in the development of related web content.

Knowledge, Skills, and Abilities

• Knowledge of grammar and writing principles.
• Skilled in using Microsoft Office suite programs.
• Ability to research and respond to inquiries using resources such as Florida Statutes and department policy and procedures.
• Ability to remain tactful when working with other and dealing with deadline driven assignments.
• Ability to research, analyze, and resolve customer inquiries.
• Ability to engage people at various organizational levels for the purposes of planning, problem solving, or issue resolution.
• Ability to manage and prioritize multiple projects and task simultaneously.
• Ability to establish and maintain a collaborative mindset within and outside of the team.
• Ability to understand, interpret and apply rules, regulations, laws, and procedures.
• Ability to communicate effectively, both verbally and in writing.
• Ability to establish effective working relationships with others.
• Ability to independently organize and handle multiple priorities and assignments.
• Skill in analyzing situations, determining key issues, and developing solutions.
• Ability to collect, evaluate and analyze information to develop, revise and make recommendations relating to the improvement of daily operations, policies, and procedures.
• Skill and ability to edit and format policies/procedures, or reports.
• Ability to write and proofread on a professional/business level.

General Information

• The elements of the selection process may include a skill assessment and/or oral interview.
• Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.
• FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here All documentation is due by the close of the vacancy announcement.