Job Description

Akeneo is the leading AI-powered Product Data Platform that helps brands, manufacturers, distributors, and retailers unify product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world.

We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment where your ideas and expertise will make an impact from day one. Our flexible work model empowers you to thrive, balancing professional success with personal fulfilment. At Akeneo, you’ll be part of a supportive and collaborative team that values open communication, shared successes, and meaningful relationships.

Learn more about our culture and values via our Career page

The Business Consultant is a key role in the Professional Services organization, tackling complex business challenges from customers and helping them see optimal value out of their investment in Akeneo.

• Guide customers through their implementation of Akeneo, making recommendations to simplify their workflows and improve data governance using Akeneo's technology.

• Provide hands-on delivery and configuration to accelerate our customers’ time to value.

• Lead on-site and remote workshops with customers and partners to ensure business objectives are clear and projects are started with a solid foundation.

• Deliver best practices and guidance to customers and partners in all forms including written documentation, presentations, emails, calls, and more.

• Train customers and partners on Akeneo key principles and best practices.

• Work collaboratively with other members of the professional services team and other cross-functional teams to ensure successful customer outcomes.

• Become a functional expert of all Akeneo technology to be able to proactively identify risks and effectively assist customers.

• Work with partners to provide functional recommendations based on customer use cases and business requirements.

• Contribute to Akeneo’s implementation methodology and help improve how we work with customers.

What we look for

• You have 3+ years of professional services or software implementation experience.

• You are passionate about customers and helping them drive value through the adoption of technology.

• You are experienced and comfortable leading workshops with customers of mixed skill levels and seniority.

• You love digging into complex customer challenges and helping them implement simple solutions.

• You’re meticulous about the quality of customer deliverables.

• You thrive in an extremely dynamic and changing environment.

You don't need to tick every box. We strongly encourage candidates from all backgrounds to apply. If you are excited about this opportunity but your experience is slightly different, we still want to hear from you!

Interview process

1. 30-minute screening call with a member of our Talent Acquisition team

2. 45-minute interview with the hiring manager

3. 60-minute case study including a presentation

4. 30-minute interview with two members of the team

Salary range

Between $115,000 to $125,000 on-target earnings.