Job Description

About the Team
In line with the globalization strategy and vision of the company, the ByteDance Global Payment team ("Global Payment") builds a platform to provide cross-border payment solutions for all ByteDance's products and services, that are growing rapidly worldwide.

About the Role
We are seeking an experienced Business Compliance Officer to lead end-to-end regulatory compliance for our full suite of consumer and merchant financial services products, with primary focus on the UK and EEA. You will own compliance strategy for our financial service products, including Buy Now Pay Later (BNPL), unsecured personal loans, and merchant-working capital financing products, supporting business and product teams through launch, licensing, and ongoing regulatory supervision. You would also assist with establishing new entities to address these business needs. This is a critical hands-on role responsible for ensuring our financial products comply with all applicable UK and EEA regulations, building robust compliance frameworks from the ground up, and managing relationships with regulators, bank partners, and channel providers across the region.

Key Responsibilities
Regulatory Licensing & Authorization
- Lead end-to-end credit broker and lender license applications in UK and EEA member states for all three product lines (BNPL, personal loans, merchant financing), in light of the Consumer Credit Directive 2.
- Coordinate directly with national regulators throughout the licensing and supervision process
- Maintain license compliance including annual renewals, regulatory reporting, and ongoing supervision requirements
Channel Partnership Compliance
- Develop and implement compliance frameworks for our bank partnership model, with clear segregation of compliance responsibilities between ByteDance and regulated partner banks
- Define accountability and liability allocation for BNPL, personal loan, and merchant financing products in line with regulatory requirements
- Establish tiered due diligence, ongoing monitoring, and audit processes for bank partners, payment processors, and merchant onboarding providers
- Assist on the negotiation of contractual between channel partner and ByteDance in connection with the proposed financial services.
Product Launch Compliance
- Provide end-to-end compliance support for all three product lines, with product-specific controls.
- Conduct pre-launch compliance testing and regulatory readiness assessments for each product.
- Ensure products comply with national regulatory requirements across UK and EEA.