OCBC

Business Compliance - MGR

OCBC  •  Malaysia (Onsite)  •  2 months ago
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Job Description

WHO WE ARE:

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Responsibilities

  • Dealing with all Ops department, i.e. Branch Ops, Contract Financing Dept - MO, Payment Ops, Trade Ops, Investment Ops, Treasury Ops and BOD
  • Calling Branches on transactions issues such as GIRO, RENTAS, TT, statements (bank, trade) requests.
  • Liaising with customers on the purpose of transactions done via Velocity in order to ensure the correct CashBOP codes are used after checking with BOD.
  • FEA related transactions queries such as inward TT purpose confirmations
  • AML and Sanction (Ename hits) related clarifications such as confirmation of Vessel IMO Numbers with customers for Trade transactions.
  • Liaison person between customers and Branch/ Account Services/ MO.
  • Guide customers in completing forms and other documents required for Account update and Account Opening.
  • Perform diligence reviews for CPs, CRs, Periodic Reviews and Triggering Events (when ODDs are required) and liaise with Middle Office team and Account Services to request update of C2C linking as required.
  • Ensure strong and optimal customer service support and seamless customer rapport.
  • Act as liaison with various internal operational departments in resolution of customer related issues.
  • Other operational duties, including sample checking of transactions for compliance / KYC related and helping RMs to extract documents from WFI.

Requirements

  • Candidate must possess at least a Diploma or Advanced/ Higher/ Graduate Diploma in any field.
  • Experience/ knowledge of banking is advantageous in the following areas: operations, processes, products, regulations, customer experience etc.
  • Minimum 2 years of banking experience.
  • Candidates should demonstrate a willingness to contribute positively to the work environment
  • Qualities such as communication, teamwork, problem-solving, and adaptability is vital for this role.
  • Preferable for officer who can work with minimum supervision.

What we offer:


Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

OCBC

About OCBC

OCBC is the longest established Singapore bank, formed in 1932 from the merger of three local banks, the oldest of which was founded in 1912. It is now the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

OCBC and its subsidiaries offer a broad array of commercial banking, specialist financial and wealth management services, ranging from consumer, corporate, investment, private and transaction banking to treasury, insurance, asset management and stockbroking services.

OCBC’s key markets are Singapore, Malaysia, Indonesia and Greater China. It has more than 570 branches and representative offices in 19 countries and regions. These include about 300 branches and offices in Indonesia under subsidiary Bank OCBC NISP, and over 90 branches and offices in Mainland China, Hong Kong SAR and Macau SAR under OCBC Wing Hang.

OCBC’s private banking services are provided by its wholly-owned subsidiary Bank of Singapore, which operates on a unique open-architecture product platform to source for the best-in-class products to meet its clients’ goals.

OCBC's insurance subsidiary, Great Eastern Holdings, is the oldest and most established life insurance group in Singapore and Malaysia. Its asset management subsidiary, Lion Global Investors, is one of the largest private sector asset management companies in Southeast Asia.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Singapore, SG
Year Founded
1932
Website
ocbc.com
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