Job Description

Job description and requirements:

Is the main point of contact in the relationship with the sales employees and must answer any

questions related to this activity. The commissions are calculated in compliance with the procedural and quality standards

established by the Company, including periodic reports sent to the Sales Managers and Financial Directors in the respective

countries.

Main duties and responsibilities:

• Apply the compensation rules included in the Company’s policies and documents in relation to the daily activity,

respecting the procedural and quality standards of the Company.

• Define and document the activities carried out, indicate ways to verify these activities.
• Be a mentor for the analysts in the team. Encourage, offer guidance and support when necessary.
• Identify the need for training and coordinate efforts in this regard for specific processes, applications and other tools

used for compensation. Develop training materials for newcomers and the entire department, depending on the needs.

• Provide professional expertise for the implementation of the compensation strategy.
• Coordinate a process or act as point of contact for areas of expertise.
• Proactively communicate to management the problems that arise in relation to: processes, applications, workload

distribution, etc.

• Guide/participate in the definition and implementation of new processes or initiatives, depending on personal

inclinations or at the request of the manager.

• Proactively help obtain and maintain high quality results for the area of responsibility.
• First point of contact for payment details, beginning of the month balances, as well as system related issues that analysts

cannot resolve.

• Research and solve problems reported by clients, according to the procedural and quality standards of the Company.
• Ensure that all payments are reviewed for correctness, delivered on time and complete, according to the checklist.
• Process correctly and in a timely manner all requests related to the adjustment of recorded transactions.
• Prioritize requests for reports, analysis or projects according to importance and urgency, in accordance with current

works (recurring or not) and communicates the registration of the request and the estimated completion date.

• Provide in the shortest possible time reports and ad hoc analyses, requested and/or approved by the department's

management.

• Analyze financial reports, investigate possible anomalies and propose solutions.
• First point of contact for the investigation and resolution of commission-related issues within the time period agreed at

the department level.

• Collaborate with Sales and Finance departments to resolve issues related to compensation plans (exceeding ceilings,

incorrect plan types, etc.).

• Manage projects of different complexity and which require technical and business knowledge.
• Know and understand the policies, procedures and processes of the department and the Company, ensure that these

procedures are followed.

Assessment criteria:

• Perform any other tasks assigned by the direct superior, in accordance with what the activity entails and in the time

agreed at the department level.

Assessment criteria

Assessment criteria and Performance Goals relate to the employee’s job specific competencies and tasks, which are graded

through the appraisal process. The assessment criteria are set down yearly by the employer, for each job individually and are

found in the HCM application which can be referred to at any time by the Oracle employees. The evaluation procedure is

described in the Company’s Internal Policies.

Oracle competencies:

• Oracle Core Competencies and Functional Competencies as described in the internal applications (HCM, Job

Competency toolkit) and /or communicated by manager

• Job holder is required to read, write, and speak the following languages: English

Specific responsibilities related to work discipline:

• Observe internal policies, procedures, and regulations available on internal website
• Responsible for accurate and timely completion of all tasks and responsibilities
• Observe the work schedule communicated and agreed on department level and in accordance with employment

legislation

• Complete in due time all Oracle required trainings e.g. regular mandatory compliance trainings, as well as

professional trainings as required by LoB management in order to effectively perform job tasks

• Fulfils additional tasks assigned by line manager in accordance with the scope of the role

Job description and requirements:

This role ensures the calculation of commissions for the sales employees eligible to receive them, from a country or

geographic/economic region. Is the main point of contact in the relationship with the sales employees and must answer any

questions related to this activity. The commissions are calculated in compliance with the procedural and quality standards

established by the Company, including periodic reports sent to the Sales Managers and Financial Directors in the respective

countries.

Main duties and responsibilities:

• Apply the compensation rules included in the Company’s policies and documents in relation to the daily activity,

respecting the procedural and quality standards of the Company.

• Define and document the activities carried out, indicate ways to verify these activities.
• Be a mentor for the analysts in the team. Encourage, offer guidance and support when necessary.
• Identify the need for training and coordinate efforts in this regard for specific processes, applications and other tools

used for compensation. Develop training materials for newcomers and the entire department, depending on the needs.

• Provide professional expertise for the implementation of the compensation strategy.
• Coordinate a process or act as point of contact for areas of expertise.
• Proactively communicate to management the problems that arise in relation to: processes, applications, workload

distribution, etc.

• Guide/participate in the definition and implementation of new processes or initiatives, depending on personal

inclinations or at the request of the manager.

• Proactively help obtain and maintain high quality results for the area of responsibility.
• First point of contact for payment details, beginning of the month balances, as well as system related issues that analysts

cannot resolve.

• Research and solve problems reported by clients, according to the procedural and quality standards of the Company.
• Ensure that all payments are reviewed for correctness, delivered on time and complete, according to the checklist.
• Process correctly and in a timely manner all requests related to the adjustment of recorded transactions.
• Prioritize requests for reports, analysis or projects according to importance and urgency, in accordance with current

works (recurring or not) and communicates the registration of the request and the estimated completion date.

• Provide in the shortest possible time reports and ad hoc analyses, requested and/or approved by the department's

management.

• Analyze financial reports, investigate possible anomalies and propose solutions.
• First point of contact for the investigation and resolution of commission-related issues within the time period agreed at

the department level.

• Collaborate with Sales and Finance departments to resolve issues related to compensation plans (exceeding ceilings,

incorrect plan types, etc.).

• Manage projects of different complexity and which require technical and business knowledge.
• Know and understand the policies, procedures and processes of the department and the Company, ensure that these

procedures are followed.

Assessment criteria:

• Perform any other tasks assigned by the direct superior, in accordance with what the activity entails and in the time

agreed at the department level.

Assessment criteria

Assessment criteria and Performance Goals relate to the employee’s job specific competencies and tasks, which are graded

through the appraisal process. The assessment criteria are set down yearly by the employer, for each job individually and are

found in the HCM application which can be referred to at any time by the Oracle employees. The evaluation procedure is

described in the Company’s Internal Policies.

Oracle competencies:

• Oracle Core Competencies and Functional Competencies as described in the internal applications (HCM, Job

Competency toolkit) and /or communicated by manager

• Job holder is required to read, write, and speak the following languages: English

Specific responsibilities related to work discipline:

• Observe internal policies, procedures, and regulations available on internal website
• Responsible for accurate and timely completion of all tasks and responsibilities
• Observe the work schedule communicated and agreed on department level and in accordance with employment

legislation

• Complete in due time all Oracle required trainings e.g. regular mandatory compliance trainings, as well as

professional trainings as required by LoB management in order to effectively perform job tasks

• Fulfils additional tasks assigned by line manager in accordance with the scope of the role

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. Attention to detail critical. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. Relationship management skills strongly desired. Strong written and verbal communication skills to interact with management and possible clients desired. 2 plus years relevant work experience.

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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