Job Description

Business Coach

Cairo

Full Time (40 hours) Fixed Term

Shift work – Shifts will fall between Sunday to Friday 8.00am – 6.00pm UK time

We make health happen

We’re a team that’s passionate about leading the healthcare insurance market and improving wellbeing for all. We take immense pride in our work, working together with determination and focus. Delivering care that our millions of customers can count on, from experts they trust.

You will provide an innovative and flexible resource to support the commercial operations team to enhance overall performance and customer outcomes by identifying training needs and coaching solutions.

You will work to improve individual and teams speed to competence against training.

You’ll help us make health happen by:

• Working in partnership with key stakeholders and line managers to identify training and coaching needs for individuals and the team.
• Recommending solutions to deliver the needs identified and delivered in a structured timetable of activates evidencing key objectives.
• Designing and developing interventions, through internal and external means, enrol and engage business partners
• Delivering training and coaching interventions by a variety of medium including Classroom, Team meetings, Facilitation, and one to one Coaching
• Supporting teams with both telephony, webchat and customer service skills and regulatory requirements by way of “on job” accompaniments, giving feedback in verbal and written format

Key Skills / Qualifications needed for this role:

Multilingual skills essential, including excellent written and spoken English

Educated to degree level

Highly skilled in all Microsoft Office applications

Coaching experience or Certification is essential ideally within a regulated environment

Training/Facilitation experience would be beneficial

Advert will close externally once sufficient application numbers are received and this may be before any published closing date.

Why Bupa?

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

If you require information regarding this role in an alternative format, please email: careers@bupa.com

committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

If you require information regarding this role in an alternative format, please email: careers@bupa.com

Time Type:

Full time

Job Area:

Business Development

Locations:

Egypt - Cairo