Job Description

The Business Change Manager (Application and Integration) is responsible for translating business requirements into effective system solutions, ensuring successful delivery of application and warehouse management processes within project scope. This role combines analytical capability, specification expertise, and strong stakeholder engagement to support implementations and enhancements.

Key Responsibilities

Lead WMS implementations, migrations, and upgrades in line with enterprise standards
Collaborate with IT teams (both client and internal DSV) to define and validate EDI, reporting, and labelling specifications
Configure WMS applications and manage change requests based on operational requirements
Support the full project lifecycle: SIT, UAT, cutover, go‑live, and hyper‑care
Ensure data mapping, integration, and reporting meet quality and scalability standards
Oversee end‑to‑end testing, defect resolution, and scope control
Coordinate handover to IT service management for long‑term support
Apply DSV project implementation methodologies for consistent application and integration design delivery

Promote best practices in WMS configuration, integration, and documentation

Qualifications & Experience:

5–8 years of relevant experience in application and integration engineering within logistics or enterprise IT
Strong understanding of WMS systems (especially JDA BY), integration tools, and enterprise standards
Experience in cross‑functional collaboration and stakeholder management
Familiarity with project governance frameworks and quality planning methodologies
Strong command of spoken and written English; proficiency in other Asian languages is an advantage
Hands‑on approach, able to multi‑task and work under time pressure
Willingness to travel overseas on a project basis (4–6 times per year)

Skills & Competencies:

Strong problem‑solving skills with the ability to analyze and resolve integration issues
Solid technical proficiency in WMS application configuration and integration design
Clear communication and effective stakeholder engagement
Attention to detail with an analytical mindset
Ability to manage multiple projects and priorities

About DSV - Global Transport and Logistics

At DSV, we keep supply chains flowing in a world of change. We provide and manage supply chain solutions for thousands of companies every day – from small family-run businesses to large global corporations. Our reach is global, yet our presence is local and close to our customers.

Approx. 160,000 employees in over 90 countries work passionately to deliver great customer experiences and high-quality services. We aspire to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

DSV is a dynamic organisation that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals.