Job Description

The incumbent advises the business centre manager and management committee on certain strategic aspects of managing the business centre. He or she produces management reports, including accountability reports for decision-making bodies. He or she also plays a management role and works on projects and special mandates. More specifically, you will be required to:

• Take charge of integrating different solutions from the Federation. Help develop business strategies aligned with Desjardins Group strategic priorities and business centre needs. Conduct analyses and propose solutions for minimizing impacts.
• Coordinate organization-wide files and special projects of high importance to the business centre.
• Help the business centre manager facilitate and coordinate certain committees, major events, special projects and activities. Coordinate communication and representation activities with participating caisses.
• Develop, carry out and monitor projects and action plans based on strategic priorities and existing business positions.
• Monitor and analyze overall performance. Produce management reports, including accountability reports for decision-making bodies.
• Work on developing the business centre's overall salary budget.
• Perform workforce planning for the business centre. Efficiently manage HR skills development activities for managers and non-managers.
• Represent the business centre and Desjardins Group in the community as necessary.
• Monitor internal control and operational risks at the business centre, when required.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of six years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Knowledge of financial, economic, political and legislative news
• Ability to perform analyses of the market and the business centre external environment
• Basic knowledge of financial services industry practices that support business development and service offering initiatives
• Knowledge of products and services for businesses and those offered by caisses, components and Desjardins distribution networks and those of the competition
• Understanding of the philosophy and inner workings of a financial services cooperative
• Knowledge of policies, legislation, standards and ethics governing the operation of the caisse and its business centres
• Knowledge of Desjardins business processes
• Knowledge of service standards
• Familiarity with the democratic structure of caisses and Desjardins Group
• Strategic agility
• Comfort around higher management

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2026-06-3