Business Centre Executive
Location: Primarily remote, with 1 day per week in our Milton Keynes office
Hours: 9am - 5pm - Monday - Friday
Salary: Paying up to £24,500 per annum
We’re looking for a highly organised and detail-focused Business Centre Executive to support our Hyundai/Genesis Team. This is a full-time, permanent role focused on client care, administrative coordination and regulatory compliance.
What You’ll Be Doing
Preparing and managing customer agreements, renewals, and documentation
Booking and coordinating demo vehicles with third-party providers
Responding to client enquiries by phone and email
Maintaining accurate records and updating CRM systems
Ensuring compliance with GDPR, FCA and internal standards
Supporting process improvements and contributing to a positive team culture
What We’re Looking For
Experience in client services, administration or customer support
Confident using Microsoft Office (Excel, Outlook, Word) and CRM tools
Strong written and verbal communication skills
Excellent attention to detail and time management
Able to work independently and adapt to changing priorities
Automotive experience is a bonus, not essential
Why Join Us?
In addition to a flexible, structured working pattern and the opportunity to represent a prestigious automotive brand, you’ll enjoy a generous benefits package:
Your Benefits Include:
Company Pension Scheme: 5% employee contribution, 4% employer contribution via AEGON, with access to a pension adviser
Life Assurance: Free cover offering a lump sum payment to your beneficiaries
Bupa Private Medical Care: Private healthcare access, with options to add your partner and dependants
Health Shield Cash Plan: Claim back dental, physio, and other health costs — includes free cover for under-18 dependants
Health & Wellbeing Fund: £500 annual allowance for gym memberships, apps, counselling, or wellness services
Car Schemes: Short-term Kia and Hyundai leases with tax and insurance included
Bursary for Further Education: Up to £1,500 per year to support courses and qualifications that aid personal or career growth.
If this opportunity sounds like the right fit for you, don't hesitate to apply! A member of the ROI Recruitment team will contact you soon to discuss your application.
Formed in 2003 and now grown to almost 400 people, ROI is an exciting and high-growth business creating incredible automotive customer experiences by unifying people, technology and marketing. ROI has become the chosen long-term partner for 27 of the world’s vehicle manufacturers and 7 of the top 10 automotive finance companies.
Looking to the future, ROI leads the way with solutions and technology enabling the automotive industry’s digital transformation with exciting solutions for direct and virtual sales to support the shift towards ecommerce.
But in achieving these things there is so much more we can do and be. ROI’s vision is to be a company that people love to work for. We want to be a community where people want to belong and feel they belong, and know they are more than just a number. We work hard to build a company that lives up to our values, and in return we want everyone to feel a deep sense of pride in ROI and what it stands for and go the extra mile to meet the needs of the company, clients, and colleagues. Above all else, this unique culture is the force that drives our success.
