A Business Banking Relationship Manager I cultivates new business from potential and existing small-mid-sized business clients by providing financial advice, managing relationships, and recommending banking products to help clients achieve their financial goals. They serve as the primary point of contact, helping clients navigate a range of financial products and services to meet their business needs.
Essential Job Responsibilities____________________________________
1. Sales and Business Development
a. Conducts a minimum of 10 client or prospect calls per week to build new relationships and strengthens existing ones.
b. Pursues new small-mid-sized business clients with borrowing needs less than $3mm and who are generally less than $10mm in revenue and provide opportunities to generate deposit, loan and revenue growth for the bank.
c. Promotes a full suite of banking products and services, ensuring clients are aware of all available options.
d. Works closely with business partners such as the Financial Solutions Centers, Treasury Management, Mortgage, Equipment Finance, FCI and FCA to deepen the relationship and expand the relationship revenue.
2. Financial Solutions Advisory
a. Shares insights with clients, positioning the bank as a trusted partner in their business growth.
b. Assesses clients’ financial needs and objectives to provide tailored banking solutions.
3. Compliance and Risk Management
a. Works with Credit Administration to determine initial credit worthiness, understanding their credit strengths and weaknesses and ensuring adherence to bank policies.
b. Works with Business Banking Portfolio Management to ensure credit quality standards are met/maintained including financial statement monitoring and past due accounts.
4. Client Support and Relationship Management
a. Addresses client inquiries, troubleshoot issues and provides ongoing support to clients.
b. Prepares and maintains accurate call records of client service calls made and meetings held with present and prospective clients.
Bona Fide Occupational Qualifications_____________________________
1. A bachelor’s degree or equivalent experience.
2. A minimum of three (3) years of relevant business development experience in a customer-centric sales environment with a proven track record of exceeding assigned goals.
3. Exceptional communication skills with ability to influence others, as well as strong computer and analytical skills are necessary.
4. A valid driver’s license and travel, including some overnight stays, are required.
We know why we’re here: to put you first. We do it by building long-term relationships with our customers and our employees. By reaching out to the communities we live and work in. By listening and helping to find the best solutions to get you to your financial goals.
Our success is built on creating an authentic community banking experience, delivered by caring and talented employees. Each team member is valued for the ideas they bring to the table, knowing we make stronger business decisions through the diversity of our workforce. We are committed to developing thoughtful leaders who want to make a difference in the places we live and work through careers in banking.
Member FDIC
FCB NMLS # 479240
