About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As a Business Bank Sales in our Commercial Sales team, you’ll play a key role in acting as the primary front-office contact for Suncorp migrated Rates and FX clients, ensuring a seamless transition into ANZ Markets. The role is responsible for coordinating client onboarding, establishing required dealing and trading infrastructure, supporting product implementation and digital channel adoption, and facilitating an effective handover to specialist sales and dealing teams. The objective is to deliver an efficient, end-to-end client migration experience while maintaining high standards of customer service, operational readiness and risk management.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: 9 Months
Role Location: Sydney or Brisbane
Work Hours: Fulltime (Hybrid)

What will your day look like?

You will be accountable for:

Client Migration & Relationship Management

• Serve as the ANZ front-office point of contact for migrated Suncorp Rates and FX customers.
• Manage client engagement throughout the migration and onboarding lifecycle.
• Act as a trusted liaison between clients and internal stakeholders to resolve onboarding, documentation and system-related queries.
• Provide proactive communication and support to ensure a positive client transition experience.

Product Onboarding & Implementation

• Coordinate onboarding across Markets products including:
  • Interest Rates
  • FX
  • Commodities
• Partner with Operations, Client Services, Technology and Product teams to ensure onboarding requirements are completed in a timely manner.
• Monitor onboarding progress and escalate issues impacting client readiness.

Platform & Dealing Infrastructure Setup

• Ensure all required client profiles and permissions are established across relevant front-office and trading platforms, including:
  • MIDANZ
  • Murex
  • Other relevant Markets systems and digital channels
• Coordinate with support teams to validate system access, trading authorities and dealing permissions prior to go-live.

Client Education & Digital Adoption

• Deliver client demonstrations and training sessions for electronic platforms.
• Support clients in understanding platform functionality, dealing processes and self-service capabilities.
• Promote digital adoption and utilisation of ANZ Markets channels.

Stakeholder Management & Handover

• Facilitate the transition of clients to the appropriate ongoing coverage model.
• Conduct structured handovers to:
  • FX Specialists
  • FX Dealers
  • Interest Rate Specialists
  • Relationship and Sales teams as appropriate
• Ensure all relevant client information, onboarding outcomes and future opportunities are communicated effectively to the receiving team.

Risk, Compliance & Governance

• Ensure all client onboarding activities comply with ANZ policies, regulatory obligations and Markets risk frameworks.
• Maintain accurate records of onboarding status, system setup and client interactions.
• Identify and escalate operational, conduct or client risks as required.

What will you bring?

Key Skills & Experience:

• Strong knowledge of Markets products, particularly FX and Interest Rate hedging.
• Understanding of client onboarding and customer migration processes.
• Experience with Markets trading and sales platforms.
• Excellent stakeholder management and client relationship skills.
• Strong organisational skills and ability to coordinate multiple onboarding activities concurrently.
• Ability to communicate complex products and systems in a simple client-friendly manner.
• Proven ability to work across front office, operations, technology and product teams.
• AFMA Accreditation preferred

Success Measures:

• Successful migration and onboarding of Suncorp clients.
• Timely completion of client dealing profiles and trading access.
• High client satisfaction during transition.
• Increased adoption of electronic trading channels.
• Effective handover of clients to specialist coverage teams.
• Minimal onboarding delays, errors or rework.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers You can apply for this role by visiting ANZ Careers and searching for reference number 119389

Job Posting End Date

15/07/2026, 11.59pm, (Melbourne Australia)