Job Description

Role & responsibilities

As a Screening Officer in the Screening Team, you will help manage the screening clearance and compliance process for KPMG’s incoming student candidates, employee and contractor population. You will be responsible for:

Screening and case management

• Compile and review screening documentation to ensure it meets client screening requirements.
• Screen and assess candidate application forms against a range of entry criteria, including international qualifications.
• Take ownership of casework, applications and queries, ensuring they are resolved accurately and within agreed Service Level Agreements, escalating to the Service Lead where appropriate.
• Complete compliance checks to ensure cases are screened in line with the relevant client Master Services Agreement.
• Follow up with student candidates to obtain any missing information to allow for full screening to proceed.

Quality assurance and audit

• Audit-check peer screening packs and third-party screening packs to ensure they meet the screening framework.
• Maintain the MI system, ensuring a complete, accurate and visible audit trail for every screening case at all times.

Training, reporting and continuous improvement

• Train and bubby new colleagues on the full screening process.
• Manage aftercare activities across the Vetting Framework.
• Identify and implement process improvements to enhance the service delivered by the team.

Stakeholder engagement and collaboration

• Keep stakeholders updated on screening processes and related changes.
• Build strong working relationships with other People and Resourcing Operations teams, supporting collaboration wherever possible.
• Act as an advocate for change across Workforce Operations.

Skills required

The successful candidate is likely to demonstrate the following knowledge, skills, and experience:

Relationship management and communication

• Ability to build effective relationships and communicate confidently with people at all levels.
• Excellent written and verbal communication skills.
• Ability to influence others and negotiate confidently across different stakeholder groups.

Compliance and risk awareness

• Knowledge of relevant screening requirements, with the ability to use this knowledge to support appropriate escalations within People Operations or Risk.
• Understanding of GDPR obligations, particularly in relation to handling personal and sensitive data.

Delivery, organisation and attention to detail

• High levels of resilience, with experience of working in a highly pressurised, client-centric environment.
• Excellent attention to detail.
• Strong organisational and literacy skills.
• Ability to prioritise workloads independently in a high-pressure environment.

Systems and technical skills

• Good proficiency with Microsoft Office, including Excel, PowerPoint and Word.
• Experience using SAP – SuccessFactors or an equivalent HR system.
• Experience using ServiceNow – Case Management