Job Description

•Proposed designation
Consultant, Audit Learning Team •Role type
Individual contributor •Reporting to
TL/AM/Manager •Geo to be supported
Australia •Work timings
9:30 am to 6:00 pm IST

Roles & responsibilities

Learning Program Administration

•Support the Audit Learning Managers and Assistant Managers in the successful delivery of courses and curriculums •Maintain accurate records in learning management systems (LMS) and reporting tools. •Support the Audit Learning team with ISQM1 tasks and processes.

Stakeholder Support

•Liaise with internal teams (e.g., P&I, Learning Operations, etc) to ensure alignment and support for learning delivery.

Reporting & Compliance

•Support audit readiness by maintaining documentation and evidence of learning activities. •Document and draft ISQM1 controls for review by Audit Learning team.

Continuous Improvement

•Identify opportunities to streamline administrative processes and improve learner experience. •Contribute to team initiatives and projects aimed at enhancing learning delivery. •

Work experience

•Proven experience in administrative support, preferably in a learning or professional services environment. •Strong organisational skills and attention to detail. •Proficiency in Microsoft Office Suite and experience with LMS platforms (e.g., SuccessFactors (preferred), Cornerstone). •Excellent communication and interpersonal skills. •Ability to manage multiple priorities and meet deadlines in a dynamic environment.

Preferred technical & functional skills

Administrative Skills

•Strong organisational and scheduling skills •Attention to detail •Time management and prioritization

Technical Skills

•Proficiency in Microsoft Office (Excel, Outlook, Word) •Experience with Learning Management Systems (e.g.,SuccessFactors, Cornerstone) •Data entry and reporting

Communication Skills

•Clear written and verbal communication •Professional email and stakeholder correspondence •Customer service orientation

Stakeholder Engagement

•Liaising with facilitators, learners, and internal teams •Managing queries and providing support •Coordinating across Business Units

Compliance & Reporting

•Maintaining accurate records for audit readiness •Understanding of learning compliance requirements

Process Improvement

•Identifying and implementing workflow efficiencies

Supporting continuous improvement initiatives

Key behavioural attributes/requirements

•Working effectively within a team •Supporting broader learning delivery goals •Flexibility and adaptability in a dynamic environment

Other information

•Interview process: 3 to 4 rounds (includes Onshore) •Does the job role involve travelling: Yes (if required) •Does the busy season apply to this role?: Yes
(If yes, Sep till Apr)

Roles & responsibilities

Learning Program Administration

•Support the Audit Learning Managers and Assistant Managers in the successful delivery of courses and curriculums •Maintain accurate records in learning management systems (LMS) and reporting tools. •Support the Audit Learning team with ISQM1 tasks and processes.

Stakeholder Support

•Liaise with internal teams (e.g., P&I, Learning Operations, etc) to ensure alignment and support for learning delivery.

Reporting & Compliance

•Support audit readiness by maintaining documentation and evidence of learning activities. •Document and draft ISQM1 controls for review by Audit Learning team.

Continuous Improvement

•Identify opportunities to streamline administrative processes and improve learner experience. •Contribute to team initiatives and projects aimed at enhancing learning delivery.

Educational qualifications

•Certificate or Diploma in Business Administration,
HR, or related field. •Experience in audit, assurance, or corporate learning environments.