Job Description

Business Assistant (Full-Time)

New Berlin Gentle Dentistry, a Cherry Tree Dental Office | New Berlin, WI

New Berlin Gentle Dentistry is looking for a friendly, organized, and patient‑focused Business Assistant to join our front office team! We’re a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit.

Why You’ll Love Working Here:

• Competitive compensation
• Health Insurance - significant employer contributions towards monthly premiums
• Dental Insurance (employer-paid)
• Vision Insurance
• Basic life & long-term disability insurance (employer-paid)
• 401(k) employer contribution
• Up to 3 weeks of PTO in your first year
• Paid holidays
• Continuing education opportunities
• Employee referral bonus program
• A supportive, team-oriented environment

What You’ll Do:

As a Business Team Member, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You’ll support smooth daily operations and ensure each patient receives top‑notch service.

Your responsibilities will include:Greeting and assisting patients in person and over the phoneScheduling, confirming, and managing appointmentsVerifying insurance benefits and coveragePosting accurate patient and insurance paymentsReviewing treatment plans and explaining next steps clearlyMaintaining accurate, confidential patient recordsWhat We’re Looking For:High school diploma or equivalentDental or medical office experience preferred (not required)Strong multitasking and leadership abilitiesPositive, professional communication skillsExcellent customer service and attention to detailA team‑oriented mindsetPatient Care Hours:Monday: 9:00am-5:00pmTuesday: 9:00am-5:00pmWednesday: 9:00am-5:00pmThursday: 9:00am-5:00pmWhy New Berlin?

Located just west of Milwaukee, New Berlin offers a great mix of suburban comfort and convenient access to city amenities. Known for its excellent schools, parks, and community events, New Berlin is a wonderful place to live and work.